Check In Agent - Heathrow Airport

SIXT UK; Coventry; On-site; GBP 28,000; Full time

Job summary

Join SIXT UK as a Check In Agent at Heathrow Airport, where you'll play a vital role in providing exceptional customer service. Your responsibilities include managing vehicle check-in and check-out, assisting customers, and ensuring a seamless rental experience. Enjoy competitive compensation, generous time off, and opportunities for professional development.

Benefits

Attractive monthly salary and performance-based bonus

22 days annual leave plus bank holidays

Paid training sessions and professional development

Exclusive staff rental scheme

Wellbeing support through the Yulife app

Family-friendly policies

Qualifications

• Strong communication skills for customer interaction.
• Valid driving license with minimum 12 months experience.
• Ability to work in a dynamic, pressure-filled environment.

Responsibilities

• Manage the check-in and check-out process for rental vehicles.
• Conduct vehicle inspections and manage paperwork.
• Represent SIXT brand by delivering outstanding service.

Skills

Adaptability

Attention to Detail

Communication

Flexibility

Driving License

Job description

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Check In Agent - Heathrow Airport, Longford

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Client:

SIXT UK

Location:

Longford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0a73154912fc

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Job Description

Do you excel at delivering exceptional customer experiences? At SIXT, we offer you the chance to shine! Join our friendly Fleet Service team, where you’ll be the first and last point of contact for our customers. Your role includes working outdoors in car parks, welcoming customers on arrival, and assisting with returns – all while providing first-class service. Enjoy growth opportunities and a starting salary of £27,580.80per year, plus a bonus to reward your dedication!

YOUR ROLE AT SIXT

• You will be the first and last point of contact for our customers
• You will manage the check-in and check-out process for rental vehicles, ensuring smooth and efficient service for all customers
• You will conduct vehicle inspections, identifying any damage or defects, and complete the necessary paperwork to support a seamless rental experience
• You will assist the branch team by transferring vehicles between locations and manage vehicle refueling
• You will represent the premium SIXT brand by delivering outstanding customer service at all times

YOUR SKILLS MATTER

• Adaptability You excel in a dynamic environment and can work under pressure, both independently and as part of a team
• Attention to Detail You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections
• Communication You have strong communication skills, enabling clear and friendly interactions with customers, even in busy settings
• Flexibility You are open to work on a shift rotation to cover branch operating hours, ensuring continuous service
• Driving License You hold a valid driving license and bring a minimum of 12 months driving experience

WHAT WE OFFER

• Competitive Compensation & Financial Security Receive an attractive monthly salary, performance-based bonus, and a guaranteed monthly bonus. Secure your future with enrolment in SIXT's pension scheme
• Generous Time Off Enjoy 22 days of annual leave, plus bank holidays
• Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career
• Exclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme
• Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance
• Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme

Additional Information

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!