CHC Nurse Assessor - Registered General Nurse (RGN)

NHS; Coventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A regional healthcare provider in Coventry is seeking a CHC Nurse Assessor to manage clinical assessments and placements for patients. You will join a team focused on improving patient experience and meeting healthcare quality targets. The ideal candidate will have NMC registration, excellent communication skills, and experience in continuing healthcare. This position requires adaptability and a commitment to high standards of care.

Benefits

Professional development opportunities

Flexible working arrangements

Qualifications

• Ability to work on own initiative and organize own workload without supervision.
• Experience or knowledge of Continuing Healthcare (CHC).
• Clear communicator with excellent writing and report writing skills.

Responsibilities

• Facilitate multi-disciplinary assessments and patient reviews.
• Manage cases related to funding, placements, and complaints.
• Ensure compliance with Continuing Healthcare guidance.

Skills

Clinical assessment

Excellent communication

Data management

Understanding of MCA, capacity and consent

Education

NMC registration as an adult nurse

Full driving license

Tools

Microsoft Office

Job description

Overview

Go back NHS Coventry & Warwickshire Integrated Care Board

CHC Nurse Assessor - Registered General Nurse (RGN)

The closing date is 08 October 2025

An exciting opportunity has arisen to join Coventry and Warwickshire Integrated Care Board to come and work in our Continuing Healthcare Team within Coventry. The service assesses patients for eligibility and secures placements for those funded by CHC, S117, NON CHC and D2A across Coventry.

You will be joining a team that has transformed the operational service to one which now meets NHSE Quality Targets, discharges patients within 48hrs from an acute trust and has improved patient experience and reduced complaints by 80%. This is an exciting time and we need to expand the teams as innovation, creativity and hard work drive to maintain the current levels of success. Ideas for innovation are encouraged at all levels with every member of staff given the opportunity to effect positive change and help ensure the continued delivery of safe, quality services.

Coventry and Warwickshire Integrated Care Board is looking for a Clinical Assessor - RGN to join their Clinical Assessment Team, with responsibility for case management: being the single point of contact for the patient and their family supporting them through the assessment process. You will also work with the internal / external teams to secure an appropriate placement / package of care. In addition you will undertake regular care and eligibility reviews with local authority partners.

Main duties of the job

• To facilitate multi-disciplinary assessments and patient reviews in line with standard operating policy and procedures. This will include face to face and virtual assessments/reviews.
• Support the Complex Case Manager/Clinical Commissioning Manager and the wider team to ensure that the workstream is planned and managed effectively and ensure successful delivery.
• To be responsible for management of cases as directed by the Management Team.
• To case manage a clinical caseload (end to end) including, but not limited to, resolving issues with funding, placements, invoices, and complaints.
• To ensure Continuing Healthcare guidance is followed and that services are delivered to maximise patient safety.
• To support in the development across the organisation in the personalisation.
• To support the pathway delivery for Personal Health Budgets within NHS Continuing Healthcare.
• To identify and support the arrangement of services required to meet the needs of individuals who qualify for NHS Continuing Healthcare and for the healthcare element of a joint care package as appropriate.
• To undertake investigations, as required, into an individual's eligibility for NHS Continuing Healthcare following an individual challenge or dispute.
• To act as Duty Clinician as required.

About us

NHS Coventry and Warwickshire Integrated Care Board is responsible for commissioning health and care services on behalf of people in Coventry and Warwickshire.

Coventry & Warwickshire Integrated Care Board is a collaboration of NHS trusts, commissioners and local authorities working together to deliver high quality care which supports our communities to live well, stay independent and enjoy life.

There's never been a better time to join our team and we want to empower staff across our system, clinical and non-clinical, to help people progress and develop their skills and expertise.

Job responsibilities

• Ensure data systems are kept up-to-date and maintained in line with standard operating policy and procedures. To comply with the Data Protection Act 1998 and Code of Practice on confidentiality and data protection.
• To participate in ongoing professional development and clinical supervision in line with NMC guidelines and ensure revalidation of professional registration is maintained.
• To provide cover for other Nurse Practitioners as appropriate.
• To ensure that communication always remains professional and appropriate.
• To support the Clinical Assessment & Placement Team in working towards the Teams goals and objectives.
• Required to maintain constructive relationships with a broad range of internal and external partners/stakeholders.
• Communicate information, risks, issues, and dependencies, including briefings and reports.
• To work closely with all care providers involved in delivering the service.
• Provide coordination of and participate in relevant meetings, reporting attendance and providing information advice and support where requested.
• Ensure that data collected is reported as appropriate and monitor the processing of data and information.
• Provides relevant and timely specialist advice and guidance on functional and information matters relating to CHC and associated services.
• The post holder will be required deliver specialist associated services pertaining to their skillset.
• To provide accurate and legible recording of information.
• To assist/support individuals and representatives in relation to the NHS Continuing Healthcare process.
• Operate within and provide enhancements to current management information, reporting to enhance decision making processes.
• Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes.
• Deliver against objectives, performance targets, achieving quality outcomes, prioritising own workload, and working to tight deadlines.
• Support training and induction of new staff.
• Undertake research and development as directed.
• To carry out other appropriate delegated duties as required.
• To ensure compliance with all statutory and mandatory training
• The post holder will carry out any other duties as may reasonably be required by their line manager.
• This may include assessments and reviews for patients with an element of health funding, joint funding, or ABI (as appropriate specialism).
• The role will also include elements of supporting
• Disputes management, transitional bed process,
• SEND, Safeguarding.

Used to working in a busy environment. Adaptability, flexibility, and ability to cope with uncertainty and change. Willing to engage with and learn from peers, other professionals, and colleagues in the desire to provide or support the most appropriate interventions. Professional calm and efficient manner. Effective organiser, influencer, and networker. Demonstrates a strong desire to improve performance and make a difference by focusing on goals.

Mobility

Employees may be required to work at any of the other sites within the organisation subject to consultation. The organisation is in a period of rapid change due to developments and rationalisation of services. This will lead to modification of structures and job descriptions. The post holder will be expected to co-operate with changes subject to consultation, at any time throughout the duration of your contract

Please note this is not a home working/remote working only position.

Policies

Health and Safety: Employees have a legal responsibility not to endanger themselves, fellow employees and others by their individual acts or omissions. The post holder is required to comply with the requirements of any policy or procedure issued in respect of minimising the risk of injury or disease.

Data Protection and Confidentiality: All employees are subject to the requirements of the Data Protection Act 1998 and must maintain strict confidentiality in respect of patient, client, and staff records.

Smoking and Health: The organisation has a no smoking policy throughout its premises, including buildings and grounds.

Equality and Diversity: The organisation is committed to promoting equal opportunities to achieve equity of access, experience, and outcomes and to recognising and valuing peoples differences. This applies to all activities as a service provider and as an employer.

Information Management and Technology (IM&T): All staff are expected to utilise the relevant national and local IM&T systems necessary to undertake their role.

Flexible Working: The organisation is committed to offering flexible, modern employment practices, which recognise that all staff need to strike a sensible balance between home and work life. All requests to work flexibly will be considered.

Clinical Supervision: It is mandatory for all professionally qualified staff and clinical support staff to actively participate in clinical supervision as an integral part of their professional development for a minimum of four sessions per year. Clinical Supervision will be monitored via an annual Performance and Development Review (PDR).

Reasonable Adjustments: The organisation is seeking to promote the employment of disabled people and will make any adjustments considered reasonable to the above duties under the terms of the Equality Act 2010 to accommodate a suitable disabled candidate.

Person Specification

Education / Training / Qualifications

• NMC registration as an adult nurse
• Full driving license/ access to own transport
• Ability to travel and work in a variety of settings
• Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
• Experience/ knowledge of CHC
• Able to demonstrate understanding of MCA, capacity and consent
• Skills for inputting data, good working knowledge of Microsoft Office and keyboard skills
• Clear communicator with excellent writing and report writing skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

NHS Coventry & Warwickshire Integrated Care Board