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Charity Store Manager - London

TN United Kingdom

Richmond

On-site

GBP 25,000 - 35,000

Full time

Yesterday
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Job summary

An established industry player is seeking a Charity Store Manager to lead a dedicated team in Richmond. This role involves overseeing store operations, driving financial targets, and engaging with the local community. The ideal candidate will have a strong retail background, exceptional communication skills, and a passion for the charity sector. Join a dynamic environment where your leadership will make a significant impact on the community and help drive the store's success. If you are energetic, driven, and ready to take on this rewarding challenge, we want to hear from you!

Qualifications

  • Previous experience as a Store Manager or Assistant Manager in charity or retail.
  • Proven track record in managing a large team and delivering on targets.

Responsibilities

  • Oversee the maintenance and health & safety of the shop.
  • Deliver annual store financial and contribution targets.
  • Lead and develop your team while recruiting new members.

Skills

Store Management
Customer Engagement
Team Leadership
KPI Awareness
Communication Skills
Retail Experience

Job description

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Charity Store Manager - London, Richmond

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Client:

C2 Recruitment.

Location:
Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

ae34c82f5d47

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Responsibilities:

  • You will work closely with the Senior Shop Manager and Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop.
  • Responsible for the smooth running of the store in accordance with company guidelines
  • Deliver annual store financial and contribution targets.
  • Deliver against store KPI's.
  • Lead and develop your team.
  • Recruitment and selection of new team members.
  • Visual merchandising the store, maximising all opportunities.
  • Driving new business into the store.
  • Liaising with the local community.
  • Recruiting volunteers for the store.

Experience required:

  • Previous Store Manager/Assistant Manager experience within charity or retail.
  • Have the ability to engage customers through outstanding communication, questioning and listening skills.
  • KPI aware and driven.
  • Experience of working to targets in a customer focused environment.
  • Energy, drive and a positive can-do attitude.
  • Flexible to cover store opening hours and weekends.
  • Proven track record of successful delivery of a high growth, profitable operation.
  • Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills.
  • An understanding of charity retail would be a distinct advantage and a passion for the charity sector.
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