Charity Shop Volunteer – VH207

The Salvation Army; Sheringham; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established charity organization seeks dedicated volunteers to support their local charity shop. This role involves interacting with customers, sorting donations, and ensuring a welcoming environment. Volunteers will have the opportunity to develop valuable skills while contributing to the community. Flexible hours are available, allowing individuals to engage in meaningful work that aligns with their personal schedules. The Salvation Army provides training and support to ensure volunteers feel prepared and valued in their roles. Join a compassionate team and make a difference in the lives of others while gaining experience in a retail environment.

Benefits

Flexible hours

Training and support

Volunteer expenses reimbursement

Qualifications

• Interest in the aims of The Salvation Army is essential.
• Ability to work independently and as part of a team.

Responsibilities

• Greet customers and assist with their shopping needs.
• Sort and process donations of various items.
• Maintain cleanliness in the shop and sorting areas.

Skills

Customer Service Skills

Organizational Skills

Teamwork

Listening Skills

Sensitivity to Circumstances

Education

No formal education required

Job description

The Volunteer Role
To support the Charity Shop Manager in running the local Salvation Army Charity shop.

Summary of tasks:

1. Greet customers and help them with their shopping needs in a friendly, welcoming and non-judgmental manner.
2. Sort and process new donations of clothing, books, furniture and general bric-a-brac.
3. Iron and price clothes as well as replenishing stock in the shop.
4. Operate the till and serve customers (optional).
5. Ensure that the shop and sorting areas are kept clean and tidy.

Person Specification

1. Interest in and sympathy with the aims and objectives of The Salvation Army.
2. Organised and methodical.
3. Good customer service skills.
4. Good team player but be able to work independently.
5. Able to listen well and take instruction.
6. Commitment to safeguarding and protecting vulnerable children/adults and a willingness to raise concerns where necessary.
7. Ability to keep confidences and be sensitive to peoples’ circumstances.

Time commitment
The time commitment is 3hrs per week and will be agreed with the Community Programme Coordinator, but we can be flexible to meet your circumstances. Shift pattern: 10am-1pm or 1pm-4pm Monday to Saturday.

Training & Support
The Salvation Army provides an induction/basic volunteer training via I-Learn portal or at a training day as well as ongoing training as required. We also offer ‘taster’ sessions to see if our volunteer role is a good fit for your skills, experience and interests.

Volunteer expenses
The role is unpaid, but reasonable expenses incurred can be paid with prior agreement of the Community Manager.

How to apply: If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place –
E: [e-mail]
T: 01263 519454.

Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website.