charity shop supervisor (Saturday and Sunday)

Revitalise Charity Shops; Milton; On-site; GBP 80,000 - 100,000; Part time

Job summary

A community-focused charity in Milton is seeking a part-time Charity Shop Supervisor for weekends. The role involves creating an engaging shop experience, managing operations efficiently, and motivating a team of volunteers. Ideal candidates are friendly, enthusiastic, and possess excellent customer service skills. Salary is £11.44 per hour for 13 hours each week. This position supports important charitable activities that enhance the lives of disabled individuals and their carers.

Benefits

Company pension

Qualifications

• Friendly and enthusiastic attitude towards working with customers and volunteers.
• Ability to manage day-to-day operations of the shop effectively.
• Commitment to customer service excellence and Revitalise's policies.

Responsibilities

• Create a great shop experience for customers and volunteers.
• Manage the day-to-day running of the shop.
• Motivate and manage shop team and volunteers.

Skills

Customer service excellence

Team management

Sales maximization

Motivational skills

Job description

Charity Shop Supervisor (Saturday and Sunday)

We are seeking a friendly and enthusiastic person to join our shop team in the Portsmouth, Fareham, or Havant area as a Charity Shop Mobile Supervisor.

Responsibilities:

• To create a great shop experience for customers and volunteers
• To effectively manage the day-to-day running of the shop, with the aim of achieving optimum profit, by maximising sales, managing donations and stock, and controlling direct shop expenses.
• To motivate and manage shop team and volunteers.
• To communicate sales performance and guidance to the shop team, including key performance indicators and Gift aid.
• To provide first-class customer service at all times and deal with any concerns in an effective and positive manner.
• To demonstrate a commitment to customer service excellence and deliver against the requirements of Revitalise's Service expectations.
• To work within Revitalise's policies and procedures at all times.
• Efficiently stock and sort donations.
• Assist colleagues with locating products
• Keep the stock clean and organised
• Follow safety procedures and guidelines
• Collaborate with team members to achieve objectives

About us

Revitalise Charity Shops are raising funds to help Revitalise goal to Ignite holiday joy and make a difference. We create Revitalising breaks, holidays, and experiences for disabled people and carers. Our essential short breaks can be life-changing, not only providing respite from the challenges of everyday life but boosting wellbeing, rejuvenating relationships, and bringing disabled people and carers closer together.

Benefits:

• Company pension

Schedule:

• Weekends only

Work Details:

Part-time, £11.44 per hour, 13 hours per week.

EEO Statement:

Revitalise is an equal opportunities employer.