Charity Shop Sales Assistant: Make a Positive Impact

Salvation Army Trading Company; Sutton; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Annual leave 26 days + BH

Virtual GP service

Excellent pension scheme

Employee discount

Wellbeing commitment

Job summary

Salvation Army Trading Company is seeking a part-time Sales Assistant to support the Shop Manager and a team of volunteers in a charity shop. You will help maintain visual standards, assist customers, promote Gift Aid, and handle daily cash tasks. Travel to other shops may be required within a cluster.

The role emphasizes excellent customer service, adaptability, and commitment to SATCoL values, with benefits like holidays and pension.

Qualifications

• Customer-focused experience in paid or voluntary roles.
• Friendly, positive outlook and willingness to assist volunteers.
• Excellent customer service skills.

Responsibilities

• Maintain high standards of visual merchandising throughout the shop.
• Assist customers from entry to purchase and explain Gift Aid.
• Handle cashing up and banking procedures and train volunteers.
• Sort and prepare donated stock and travel to other shops if needed.
• Support Shop Manager and manage volunteers in the absence of the Manager.
• Ensure personal behaviour reflects SATCoL values and policies.

Skills

Customer service

Visual merchandising

Teamwork

Communication

Job description

Salvation Army Trading Company is seeking a part-time Sales Assistant to support the Shop Manager and a team of volunteers in a charity shop. You will help maintain visual standards, assist customers, promote Gift Aid, and handle daily cash tasks. Travel to other shops may be required within a cluster.

The role emphasizes excellent customer service, adaptability, and commitment to SATCoL values, with benefits like holidays and pension.