Charity Shop Manager - Witney

Blue Cross; Witney; On-site; GBP 25,000 - 26,000; Full time

Job summary

A charitable organization in Witney seeks a Charity Shop Manager to oversee shop operations. You will engage with the community, train volunteers, and utilize your retail management skills to drive sales. The position offers a salary between £25,000 - £26,000 yearly and comprehensive benefits including generous holiday allowance and wellbeing programs.

Benefits

38 days holiday rising to 43 with service

Free access to GP services

Health cash plan

Pension scheme

Life assurance

Annual volunteer days

Qualifications

• Must have retail management experience.
• Need to be commercially aware to deliver sales.
• Ability to build strong external relationships is essential.

Responsibilities

• Recruit and train volunteers.
• Oversee day-to-day activities in the shop.
• Plan strategies to increase stock quality and quantity.

Skills

Retail management experience

Commercial awareness

Excellent interpersonal skills

Good IT skills

Good people management skills

Excellent customer service skills

Job description

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Charity Shop Manager - Witney

Application Deadline: 11 August 2025

Department: Fundraising, Comms & Engagement

Employment Type: Permanent - Full Time

Location: Witney

Reporting To: Area Manager

Compensation: GBP 25,000 - GBP 26,000 / year

Description

Contract: Permanent, full time (35 hours over 5 days p/week)

Salary: GBP 25,000 - GBP 26,000 p/annum

Location: High Street, Witney

Closing date: 11th August 2025

Interview date: W/C 18th August 2025

Charity shops are the in-place to shop and in 2025 and we want you to join us at our store in Witney, Oxfordshire! By joining our team, you will be working within the local community and keeping people and their pets at the heart of everything that we do.

More about the role

Working with the Assistant Manager, you will recruit, train and support our incredibly loyal volunteers to ensure our shop runs smoothly and efficiently. You must be confident in promoting and showcasing what we do to increase the amount of people who are able to volunteer with us or donate stock.

You will be providing oversight on day to day activities, supporting with visual merchandising and planning strategies to increase stock quality and quantity to enable us to grow our business.

As a Shop Manager, we need you to use your experience in retail management to make this store thrive in the community it sits in. Ideally you will be a local person with great connections and ideas in how best to sell and engage with our customers.

Your great organisation skills along with an eye for attention to detail will guarantee smooth operations, allowing your team to come together and provide quality customer service.
Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business.

About you

Essential qualifications, skills, and experience:

• Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships.
• Good IT skills and a basic understanding of finance
• Good people management skills
• Excellent customer service skills

It would also be great if you had:

• Full driving licence
• Experience of working with volunteers

How to apply

Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.