Charity Shop Manager - Wilmslow

Blue Cross; Wilmslow; On-site; GBP 22,000 - 24,000; Full time

Job summary

Join a forward-thinking charity as a Shop Manager in Wilmslow, where your retail expertise will drive community engagement and support for animals in need. This dynamic role involves managing daily operations, training volunteers, and enhancing customer experiences. With a focus on quality donations and community connections, you'll play a vital part in the charity's mission. Enjoy a supportive work environment with generous benefits, including extensive holiday, health support, and professional development opportunities. If you're passionate about making a difference, this is the perfect opportunity for you.

Benefits

38 days holiday rising to 43 with service

Physical and mental wellbeing support

Free access to GP services

Health cash plan

Employee assistance programme

Pension scheme with enhanced contributions

Professional fees paid for development

Life assurance

20% discount on Pet Plan insurance

Annual volunteer days

Qualifications

• Experience in retail management to ensure shop thrives.
• Strong interpersonal skills for building relationships.

Responsibilities

• Recruit and train volunteers to support shop operations.
• Promote shop to increase donations and volunteer engagement.

Skills

Retail management experience

Commercial awareness

Interpersonal skills

IT skills

People management skills

Customer service skills

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Charity Shop Manager - Wilmslow

Application Deadline: 5 May 2025

Department: Fundraising, Comms & Engagement

Employment Type: Permanent - Full Time

Location: Wilmslow

Reporting To: Area Manager

Compensation: GBP 22,394 - GBP 23,962 / year

Description

Contract: Permanent, full or part time (minimum of 28 hours working either 4 or 5 days per week)

Salary: GBP 22,394 - GBP 23,962 per annum

Location: Grove Street, Wilmslow

Closing date: 5th May 2025

Interview date: 20th May 2025Set within a unique high street, our charity shop in Wilmslow welcomes loyal customers and generous donations where everything we do supports our mission to care for animals in need along with their owners.

As a Shop Manager, you will be the driving force behind establishing this role within the local community and source quality fashion, accessories and homeware from donations to regenerate and find a new home!

More about the role

Working with the Assistant Manager, you will recruit, train and support our incredibly loyal volunteers to ensure our shop runs smoothly and efficiently. You must be confident in promoting and showcasing what we do to increase the amount of people who are able to volunteer with us or donate stock.

You will be providing oversight on day to day activities, supporting with visual merchandising and planning strategies to increase stock quality and quantity to enable us to grow our business.

As a Shop Manager, we need you to use your experience in retail management to make this store thrive in the community it sits in. Ideally you will be a local person with great connections and ideas in how best to sell and engage with our customers.

Your great organisation skills along with an eye for attention to detail will guarantee smooth operations, allowing your team to come together and provide quality customer service.
Our shop is open Monday to Saturday from 09:00 till 17:00. Your normal working pattern may change each week, subject to the needs of the business.

About you

Essential qualifications, skills, and experience:

• Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships.
• Good IT skills and a basic understanding of finance
• Good people management skills
• Excellent customer service skills

It would also be great if you had:

• Full driving licence
• Experience of working with volunteers
• Experience of fundraising

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.