Charity Shop Manager - Wilmslow

TN United Kingdom; Wilmslow; On-site; GBP 24,000 - 32,000; Full time

Job summary

An established charity shop in Wilmslow seeks a dynamic Shop Manager to lead operations and engage with the local community. This role involves sourcing quality donations, managing volunteers, and ensuring high standards of customer service. With a focus on commercial awareness and relationship-building, you will implement strategies to enhance sales and shop performance. The organization offers a supportive environment with numerous benefits, including generous holiday allowances and professional development opportunities. If you are passionate about making a difference and have a flair for retail management, this is the perfect opportunity for you.

Benefits

38 days holiday

Wellbeing programs

24/7 GP access

Physiotherapy advice

Health cash plan

Employee assistance program

Pension scheme

Professional development support

Life assurance

Retail discounts

Qualifications

• Strong commercial awareness to drive sales and manage shop operations.
• Excellent interpersonal skills for building relationships with volunteers and customers.

Responsibilities

• Recruit, train, and support volunteers for efficient shop operations.
• Oversee daily activities and improve stock quality to grow the business.

Skills

Commercial awareness

Interpersonal skills

IT skills

Finance understanding

Job description

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Charity Shop Manager - Wilmslow, Wilmslow

Client: Blue Cross

Location: Wilmslow, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: cda41f4da532

Job Views: 3

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

Contract: Permanent, full or part time (minimum of 28 hours working either 4 or 5 days per week)

Location: Grove Street, Wilmslow

Interview date: 20th May 2025

Set within a unique high street, our charity shop in Wilmslow welcomes loyal customers and generous donations, supporting our mission to care for animals in need along with their owners.

As a Shop Manager, you will establish this role within the local community, sourcing quality fashion, accessories, and homeware from donations to regenerate and find new homes!

More about the role

Working with the Assistant Manager, you will recruit, train, and support our loyal volunteers to ensure smooth and efficient shop operations. You must be confident in promoting and showcasing our work to increase volunteer and donor engagement.

You will oversee daily activities, support visual merchandising, and plan strategies to improve stock quality and quantity to grow our business.

Using your retail management experience, you will help the store thrive locally. Ideally, you are a local with strong connections and ideas for engaging with customers.

Your organizational skills and attention to detail will ensure smooth operations and high-quality customer service. The shop is open Monday to Saturday, 09:00-17:00, with working patterns subject to business needs.

About you

Essential qualifications, skills, and experience:

• Commercial awareness to deliver sales
• Excellent interpersonal skills and relationship-building ability
• Good IT skills and basic finance understanding

Desirable:

• Full driving license
• Experience working with volunteers
• Fundraising experience

How to apply

Click the apply button below and complete the online application before the closing date. We may close the vacancy early if we receive an overwhelming response.

Our people are vital to our purpose. We value their efforts and commitment, which enable us to make a difference.

In return, Blue Cross aims to provide a supportive working environment, prioritizing your happiness and development.

• 38 days holiday (full-time equivalent), increasing to 43 with service
• Wellbeing programs
• 24/7 GP access via MetLife, including private prescriptions
• Physiotherapy advice and face-to-face intervention
• Health cash plan
• Employee assistance program
• Pension scheme with employer contributions
• Professional development support
• Life assurance
• Family-friendly policies
• Retail discounts for charity workers

For more about our benefits, visit the 'why work for us' page on our website. To learn more about Blue Cross and our mission, see our About Us page.