Charity Shop Manager - Stourbridge

TN United Kingdom; Stourbridge; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a vibrant charity shop in Stourbridge as a Shop Manager, where you will lead a team, enhance community engagement, and support our mission to care for animals. Your retail management skills will be key in driving sales and volunteer involvement.

Benefits

Free parking

38 days holiday

Wellbeing support programs

24/7 GP services

Health cash plan

Employee assistance program

Pension with employer contributions

CPD and personal development support

Life assurance

Retail discounts

Qualifications

• Experience in retail management.
• Ability to recruit and train volunteers.

Responsibilities

• Oversee daily shop operations and promote the cause.
• Manage volunteers and enhance customer engagement.

Skills

Commercial awareness

Interpersonal skills

IT skills

Job description

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Charity Shop Manager - Stourbridge, Stourbridge

Client: Blue Cross

Location: Stourbridge, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 8d3ef19ecd3e

Job Views: 3

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Contract: Permanent, full time (35 hours over 5 days)

Location: Ryemarket, Stourbridge

Our Stourbridge shop offers a variety of items, including clothing, books, toys, household goods, soft furnishings, new goods, greetings cards, pre-loved furniture, making it a true treasure trove for shoppers.

Join us as a Shop Manager where our shops are vibrant hubs supporting our mission to care for animals in need.

More about the role

Working with the Assistant Manager, you will recruit, train, and support volunteers to ensure smooth shop operations. You will promote our cause to increase volunteer sign-ups and donations, oversee daily activities, support visual merchandising, and plan strategies to grow our stock and sales.

Using your retail management experience, you will help the store thrive within the community. Being local with strong connections and ideas on customer engagement is ideal. Your organization and attention to detail will ensure smooth operations and excellent customer service. The shop operates Monday to Saturday, 09:00-17:00, with potential weekly schedule adjustments based on business needs.

About you

Essential qualifications, skills, and experience:

• Commercial awareness to deliver sales
• Excellent interpersonal skills and relationship-building abilities
• Good IT skills and basic finance understanding

Desirable:

• Full driving license
• Experience working with volunteers
• Fundraising experience

How to apply

Click the apply button and complete the online application before the deadline. We may close the vacancy early if response is overwhelming.

We value our people highly, and our environment aims to support your happiness and growth.

• Free parking behind the shop
• 38 days holiday (rising to 43 with service, including Bank Holidays)
• Wellbeing support programs
• 24/7 GP services, private prescriptions for you and family
• Physiotherapy advice and intervention
• Health cash plan
• Employee assistance program
• Pension with employer contributions
• CPD and personal development support
• Life assurance
• Family-friendly policies
• Retail discounts for charity workers

For more benefits, visit the 'why work for us' page on our website. To learn more about Blue Cross and our mission, see our About Us page.