Charity Shop Manager - Hythe

Blue Cross UK; Methwold Hythe; On-site; GBP 23,000 - 27,000; Full time

Job summary

Join a leading charity as a Shop Manager in Hythe, where you'll oversee operations, manage volunteers, and enhance community engagement. With a focus on retail management and customer service, you'll help establish a new shop and ensure its success. This role offers a supportive environment with generous benefits and opportunities for personal growth.

Benefits

38 days of annual leave

Pension scheme with enhanced contributions

Life assurance

Employee assistance programme

Wellbeing support programmes

Free access to GP

Recognition scheme

Annual volunteer days

Charity worker discounts

Qualifications

• Retail management experience required.
• Excellent customer service skills needed.
• Good IT skills and understanding of finance preferred.

Responsibilities

• Recruit, train, and support volunteers for shop operations.
• Promote the shop and increase stock quality.
• Ensure smooth operations and quality customer service.

Skills

Retail management

Commercial awareness

Interpersonal skills

IT skills

People management

Customer service

Job description

Join to apply for the Charity Shop Manager - Hythe role at Blue Cross UK

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Join to apply for the Charity Shop Manager - Hythe role at Blue Cross UK

Location: Hythe

Application Deadline: 27 May 2025

Department: Fundraising, Comms & Engagement

Location: Hythe

Compensation: £23,000 - £26,646 / month

Description

Contract: Permanent, full or time, minimum of 28 hours per week over 4/5 days
Salary: £23,000 - £26,646 per annum
Location: Hythe, Southampton
Closing date: 27th May 2025
Interview date: 3rd June 2025

Charity shops are the in-place to shop and in 2025 and we’re just getting started with our brand new shop in Hythe, Southampton! By joining our team in the heart of the Waterside, you will be a part of establishing this shop within the local community and keeping people and their pets at the heart of everything that we do.

More about the role

Working with the Assistant Manager, you will recruit, train and support our incredibly loyal volunteers to ensure our shop runs smoothly and efficiently. As this is a new shop, being able to promote and showcase what we do is essential to getting our store on the map and increasing the amount of people who are able to volunteer with us or donate stock.

You will be providing oversight on day to day activities, supporting with visual merchandising and planning strategies to increase stock quality and quantity to enable us to grow our business.

As a Shop Manager, we need you to use your experience in retail management to make this store thrive in the community it sits in. Ideally you will be a local person with great connections and ideas in how best to sell and engage with our customers.

Your great organisation skills along with an eye for attention to detail will guarantee smooth operations, allowing your team to come together and provide quality customer service.

Our Hythe shop is open Monday to Saturday from 09:00 till 17:00. Your normal working pattern may change each week, subject to the needs of the business.

About you

Essential qualifications, skills, and experience:

• Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships.
• Good IT skills and a basic understanding of finance
• Good people management skills
• Excellent customer service skills
  
  

It would also be great if you had:

• Full driving licence
• Experience of working with volunteers
• Experience of fundraising
  

How to apply
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today.

At Blue Cross, we’re dedicated to providing you with a supportive and rewarding working environment where you feel valued throughout your career with us.

Our generous benefits package includes:

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution
• Life assurance
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days
• Claim for professional fees
• Charity worker discounts across a variety of retailers.

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Non-profit Organizations

Referrals increase your chances of interviewing at Blue Cross UK by 2x

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