Charity Shop Manager - Dorset

TN United Kingdom; Blandford Forum; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established retail charity is seeking a dynamic Charity Shop Manager to lead operations in Blandford Forum. This exciting role involves achieving income targets, promoting customer loyalty, and managing a diverse volunteer team. With a focus on excellent customer service and strong leadership, you will create a welcoming environment while maximizing profits through effective stock management and merchandising. The organization values its people and offers a supportive workplace with additional benefits, making it an ideal opportunity for those passionate about retail and community engagement.

Benefits

Pension

28 days annual leave

Regular salary reviews

Employee Assistance Programme

Health Shield cash plan

Qualifications

• Solid retail management experience with a focus on sales and KPIs.
• Experience in recruiting and managing volunteer teams is advantageous.

Responsibilities

• Achieve and exceed income and operational targets for maximum profit.
• Deliver outstanding customer and donor experiences to encourage loyalty.
• Manage pricing and stock control to maximize income from donations.

Skills

Retail management experience

Sales and KPI targets

Customer service

Leadership qualities

Volunteer team management

Job description

Social network you want to login/join with:

Charity Shop Manager - Dorset, Blandford Forum

Client:

C2 Recruitment.

Location:

Blandford Forum, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

9687da26e2be

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Responsibilities:

• Achieve and exceed all income and operational targets, utilizing all resources and time for maximum profit.
• Actively promote Gift Aid to maximize contributions from donations, ensuring compliance with all processes and using the Gift Aid application.
• Maximize profit from new goods through effective stock control, visual merchandising, and sales opportunities.
• Deliver an outstanding customer and donor experience to encourage loyalty and repeat donations.
• Manage pricing of goods to achieve a high sell-through rate while maximizing income from donated goods.
• Utilize sales reports to manage, merchandise, and display goods for maximum sales potential.
• Provide training, development, and performance management for store assistants following charity policies and procedures.
• Attract, recruit, train, and retain a diverse volunteer team, planning activities to meet business needs.

Skills and experience required:

• Solid retail management experience with sales and KPI targets.
• Experience in recruiting and managing volunteer teams is advantageous.
• Dedicated to excellent customer service.
• Self-motivated and determined to succeed.
• Highly commercial and sales-driven.
• Strong leadership qualities, motivational and inspiring approach.

Additional benefits include:

• Pension
• 28 days annual leave including bank holidays (pro-rata for part-time staff)
• Regular salary reviews
• Support for physical, mental, and financial wellbeing, including Employee Assistance Programme
• Health Shield cash plan

This role offers an exciting opportunity for an experienced and driven Assistant Shop/Store Manager to work with a dynamic and growing retail charity that values its people. If you believe this role is suitable for you, then...