Charity Shop Manager

Medirest Signature; Totnes; On-site; GBP 27,000; Full time

Job summary

A retail organization is seeking an organised Manager to lead their team in Totnes. You will motivate staff, oversee stock presentation, and ensure top-notch customer service while managing expenditures. Candidates should be self-motivated with a minimum of 6 months retail experience. This permanent role offers a salary of £26,948.48 per annum and a variety of employee benefits, contributing to the local community.

Benefits

25 days annual leave plus 8 bank holidays

Occupational Maternity/Paternity & Adoption leave

Paid time off for fertility treatment

Pension scheme, 6% employer contributions

Occupational sick pay scheme

Counselling and financial wellbeing services

Qualifications

• Minimum of 6 months retail experience is required.
• Ability to prioritize workload and meet deadlines.
• Experience in working with people in a busy environment.

Responsibilities

• Motivate and support staff and volunteers.
• Oversee stock sorting and presentation.
• Ensure the shop maintains high standards.
• Control the shop's expenditure and profit/loss.

Skills

Excellent interpersonal communication

Customer care skills

Time management

Team leadership

Self-motivated

Job description

Salary:£26,948.48 per annum pro rata

Hours:37.5 hours per week– flexible, but will include weekends and bank holidays

Location:Totnes

Duration:Permanent

The Role

We have an exciting opportunity to come and work with us as part of our Retail Team, based at our Totnes shop. We are seeking an organised and enthusiastic Manager to join us 5 days per week. You will play a key role in leading the team, maximising sales and ensuring that the highest level of customer service is consistently delivered. Daily tasks may include:

- Motivate and support staff and volunteers to a high standard, creating a good team spirit
- Oversee stock sorting, presentation and rotation
- Ensure the shop is always presented to the highest standards with attractive visual merchandising and window displays
- Be an ambassador for DAAT maintaining public relations and promoting the service
- Control the shop's expenditure and balance it's profit and loss account

The Candidate

We’re looking for someone who is self-motivated, and has excellent interpersonal communication and customer care skills. You will be highly organised with good time management skills and the ability to prioritise workload and meet deadlines. You will be experienced in working with people and confident in leading a team in a busy environment. A minimum of 6 months retail experience is required.

If you are looking for a new challenge that makes a real difference to the local community, we want to hear from you!

The Package

£26,948.48 per annum. As a valued member of the team you will have access to a wide range of employee benefits including:

- 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
- Occupational Maternity/Paternity & Adoption leave

- Paid time off for fertility treatment
- Pension scheme, 6% employer contributions
- Occupational sick pay scheme
- Counselling and financial wellbeing services

Find out more about your benefitshere.
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

More Information and How to Apply

To apply, please visit our careers pagehere, scroll down to 'Charity Shop Manager - Totnes' and click 'Apply for this job'. Please note, previous applicants need not apply.

The closing date for applications is Thursday 7th August 2025 at 9am.

Interviews will be held in person at our Newton Abbot shop on Thursday 14th August2025*.

If you would like to find out more information about the role, or speak to one of the Retail team, please contact us [e-mail].

*Please note that interview dates are likely but are subject to change in the event of unforeseen circumstances.
Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.

Disclaimer: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.