Charity Retail Area Manager - Multi‑Site Leadership

Yorkshire Cancer Research; Harrogate; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Car allowance

Job summary

Yorkshire Cancer Research is seeking a Retail Area Manager to lead day-to-day multi-site operations across our charity shops in Yorkshire. You will coach Shop Managers, drive KPI performance, and ensure a consistent brand experience while upholding our values. This role requires strong merchandising, people leadership, and budget management.

The position is based in Yorkshire with 37 hours per week and a salary from £34,000 with car allowance.

Qualifications

• Experience of multi-site retail management in a charity organisation.
• Proven ability to recruit and develop teams of employees and volunteers.
• Strong stock rotation and inventory management experience.
• Track record of meeting and exceeding targets in retail.
• Merchandising and retail display skills.
• Good written, oral and presentation communication.
• Excellent organisational and time management abilities.
• Full UK driving licence with own vehicle.

Responsibilities

• Line management for Shop Managers and Retail teams, coaching and supporting.
• Work with Shop/Area Managers on rota management and staffing.
• Lead Shop Managers to deliver a consistent brand experience.
• Coach Shop Managers to manage risk and comply with policies, Health & Safety, Trading Standards.
• Responsible for an area budget and achieving income/expenditure targets.
• Lead and deliver KPIs, identify improvements, take action.
• Identify ways to maximise income in collaboration with Shop Managers.
• Communicate charity policies and shop standards to managers and volunteers.
• Ensure shops are presented with high visual merchandising standards.
• Develop operational processes and ensure implementation in shops.
• Recruitment and induction of Shop Managers and Deputy Shop Managers with People Team.
• Lead, coach and develop managers, modelling PDR and wellbeing focus.

Skills

Multi-site retail mgmt

Team leadership

Recruitment & development

Stock rotation

Target achievement

Merchandising

Communication skills

Time management

IT skills

Driving licence

Education

A Level or equivalent

Job description

Yorkshire Cancer Research is seeking a Retail Area Manager to lead day-to-day multi-site operations across our charity shops in Yorkshire. You will coach Shop Managers, drive KPI performance, and ensure a consistent brand experience while upholding our values. This role requires strong merchandising, people leadership, and budget management.

The position is based in Yorkshire with 37 hours per week and a salary from £34,000 with car allowance.