Charity Operations Officer

Royal United Hospitals Bath NHS Foundation Trust; Bath; On-site; GBP 28,000 - 35,000; Full time

Job summary

The charity seeks a motivated Charity Operations Officer to enhance internal systems and support fundraising efforts, ensuring impactful community care. This role involves diverse tasks like finance management and data analysis, within a collaborative and compassionate environment, promoting the values of the NHS.

Benefits

Staff Wellbeing Program

Access to Swimming Pool

Inclusive Work Environment

Opportunities for Learning and Development

Qualifications

• Skilled in finance and administration, ideally within a charity or public sector.
• Experience with CRM/databases for insights and reporting.
• Confidence in using Microsoft Office and finance systems.

Responsibilities

• Support Head of Operations with finance, compliance, and governance tasks.
• Lead internal processes related to banking and supplier relationships.
• Manage charity databases and ensure accurate financial records.

Skills

Organisational Skills

Data Management

Communication

Proactive Problem Solving

Tools

Microsoft Office

Finance Systems

CRM Databases

Project Planning Tools

Job description

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and wellbeing for everyone in our community.

We’re now looking for a highly organised and motivated Charity Operations Officer to help ensure our internal systems and processes run smoothly, so our fundraising and impact can go even further. This is your chance to be part of a charity that believes in being positively disruptive, creative, and collaborative, all to make a transformative difference for our patients, staff, and community.

We’re big enough to make an impact and small enough to care. This means we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.

No two days in our team are the same. This role will be based onsite in the office in Bath, with some opportunities to work flexibly. You will have a varied role which involves managing a wide range of duties and tasks, including:

1. Supporting the Head of Operations with administrative, finance, compliance, and governance tasks.
2. Leading internal processes, including banking and financial processes, supplier relationships, and documentation.
3. Helping maintain accurate financial records and managing charity databases and systems.
4. Data management, analysis, segmentation, and reporting to drive strategic decision-making across the RUHX team.
5. Helping embed good financial and data practices that support our values and enhance our culture.

We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player. Proactive, exceptionally organised, and creative in problem solving. In addition, you should have:

1. Skilled and knowledgeable in finance and administration, ideally within a charity or public sector.
2. Confidence in administering CRM/databases, and developing segmentation, insights, and reports.
3. Confidence using systems like Microsoft Office, finance systems, and project planning tools.

At the RUH, we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter your role, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment, as seen in our growing staff networks that celebrate successes and create opportunities to listen and learn. We value our differences, champion kindness and civility, and believe that diversity makes us stronger.

A culture of learning, development, and innovation runs throughout our organisation. We aim to support you in thriving and reaching your full potential.

We value staff wellbeing, with a well-established support programme that encompasses physical, emotional, spiritual, and financial wellbeing — including access to our pool!

We are committed to supporting you and invite you to join our team. In the meantime, learn more about living and working in the beautiful historic city of Bath, our extensive staff benefits, and our efforts in healthcare innovation, including the Dyson Cancer Centre and our research initiatives.

For further details or informal visits, contact:

Name: Richard Gyde
Job title: Head of Operations
Email: [e-mail]