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Chargehand Porter

Frimley Health NHS Foundation Trust

Slough

On-site

GBP 22,000 - 28,000

Full time

Yesterday
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Job summary

Frimley Health NHS Foundation Trust is seeking a Chargehand Porter to supervise the portering team and ensure high standards of service. This role involves managing patient flow, supporting a safe environment, and requires strong leadership and communication skills. Join a reputable organization committed to excellence in healthcare.

Qualifications

  • Experience in leadership required.
  • Strong verbal and written communication skills.
  • Ability to supervise a team and resolve queries.

Responsibilities

  • Supervise the portering team and manage patient flow.
  • Ensure high standards of service and respond to emergencies.
  • Act as departmental ambassador promoting professionalism.

Skills

Leadership
Communication
IT Literacy
Problem Solving

Education

Good level of education

Job description

Join to apply for the Chargehand Porter role at Frimley Health NHS Foundation Trust

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Join to apply for the Chargehand Porter role at Frimley Health NHS Foundation Trust

Job Overview

Join Frimley Health NHS Foundation Trust – Chargehand Porter

Location: Frimley

Are you an experienced supervisor who thrives in a team environment and takes initiative?

We are seeking a motivated and proactive Chargehand Porter to join our Portering Services at Frimley Health NHS Foundation Trust.

Job Overview

Join Frimley Health NHS Foundation Trust – Chargehand Porter

Location: Frimley

Are you an experienced supervisor who thrives in a team environment and takes initiative?

We are seeking a motivated and proactive Chargehand Porter to join our Portering Services at Frimley Health NHS Foundation Trust.

In this key role, you will be responsible for the day-to-day supervision of the portering team, ensuring high standards of service are maintained across the hospital. You will play an important part in supporting the delivery of a safe, secure and efficient environment for patients, visitors, and staff.

Important Information

  • Due to restrictions on the issue of Tier 2 Certificates of Sponsorship (CoS), this post is unlikely to be suitable for candidates requiring visa sponsorship.
  • Non-EEA candidates can only be considered if no suitably qualified and experienced UK or EEA candidate is available, in line with the Resident Labour Market Test.
  • Applicants will be required to complete a basic English and Maths skills test prior to the interview. Only those who pass will progress to the interview stage.

Main duties of the job

  • Act as first-line supervisor, taking full responsibility for overseeing the portering team.
  • Provide cover for the Assistant Hotel Services Manager or their deputy as required, including attending meetings.
  • Serve as a departmental ambassador, promoting professionalism and excellent service.
  • Manage patient flow using the Trust’s Electronic Patient Record (EPR) system.
  • Carry out general portering duties and respond effectively to emergency situations.
  • Ensure team performance meets service expectations and standards

What We’re Looking For

  • Previous experience in a supervisory or team leadership role.
  • A team player who can also work independently and show initiative.
  • Strong verbal and written communication skills.
  • Competence with IT systems.
  • Flexible, reliable, and punctual.
  • Willingness to work on a rota basis, including weekends.

Working for our organisation

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our three core values, and the behaviors that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical, and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.

Detailed Job Description And Main Responsibilities

For a full list of duties and requirements, please refer to the job description and person specification attached to this vacancy.

Be a vital part of our team – apply today and help us deliver outstanding care.

Person specification

Qualifications

Essential criteria

  • Good level of education

Experience

Essential criteria

  • Experience in leadership

Skills

Essential criteria

  • To able to demonstrate an ability to resolve some non-routine queries.
  • Understanding of Portering services within the NHS
  • Good interpersonal skills
  • IT Literate
  • Adaptable
  • Ability to supervise a team
  • To analyse, produce and record accurate data.
  • Assist in staff training
  • Carry out appraisals
  • Able to work under pressure and problem solve, using initiative to resolve issues
  • Must be a team player, prepared to work with many other disciplines and specialities. Able to show flexibility and be able to problem solve

Desirable criteria

  • Awareness of NHS policies both internal and across the trust generally
  • Good working knowledge of other departments and directorates and deliver a service catering to their needs.
  • Outgoing and proactive, seeking to provide a good service.
  • A positive outlook and a willingness to enhance the reputation of the department.
  • Help promote the service throughout the trust

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

Apply online now

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Hospitals and Health Care

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