Channel Relationship Manager, AMZL (Last Mile) - South

Amazon; Sheffield; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Channel Relationship Manager for the Transportation team in Sheffield. The role focuses on improving operations through analytical skills and strong leadership, requiring a Bachelor's degree and 3+ years of management experience. Candidates should be adaptable and have a passion for driving change.

Qualifications

• 3+ years of employee and performance management experience.
• Willingness to work flexible schedules, including weekends, nights, and holidays.

Responsibilities

• Leading the Transportation team and driving continuous improvements.
• Identifying business issues in transportation operations and suggesting enhancements.
• Designing enterprise-wide programs for performance improvement.

Skills

Analytical skills

Communication

Problem-solving

Education

Bachelor's degree or equivalent

Job description

Channel Relationship Manager, AMZL (Last Mile) - South

Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Founded by Jeff Bezos in 1994, Amazon launched online operations in 1995. Initially an online bookstore, Amazon soon diversified its product offerings to include DVDs, CDs, MP3 downloads, software, video games, electronics, apparel, furniture, food, and toys. The company has established separate websites in Canada, the UK, Germany, France, Italy, Japan, and China. Today, Amazon is a market leader in online retail, with product lines including Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet, and Endless.com.

Amazon offers great opportunities for experienced leaders seeking careers in Operations Management. We believe that learning through experience transforms talented individuals into great leaders. Our roles are designed to accelerate leadership growth through challenging field experiences that test individual capabilities. Our operational environment presents significant challenges in managing front-line teams and driving scalable, continuous improvements across Fulfillment Centers, Supply Chain, and Transportation teams.

Role and Responsibilities:

We seek experienced candidates to lead our Transportation team. Typical responsibilities include:

• Understanding business issues and challenges in transportation operations; identifying strengths and weaknesses, and suggesting improvements.
• Mapping business requirements, analyzing workflows, designing solutions, and preparing functional specifications.
• Developing and reporting performance metrics, providing executive updates, forecasting, budgeting, and analyzing data to identify opportunities for enhancing customer experience.
• Gaining extensive industry knowledge and applying best practices to solve business problems.
• Designing, developing, piloting, and rolling out enterprise-wide programs focused on performance improvement, cycle time reduction for returns, delivery experience enhancement, financial auditing, and exploring alternative delivery services.

Additional responsibilities may include developing standard operating procedures, setting and meeting operational goals, strategic planning, forecasting, leading teams of analysts, program managers, or area managers, and spearheading process improvements.

Demonstrated Abilities:

We are looking for intelligent, analytical individuals passionate about operations. This role is ideal for candidates who thrive on driving change, building organizations, and leading others through direct management in our Operations Services and Technology Centers. Successful candidates will leverage strong analytical skills, excellent communication, and the ability to think big.

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Willingness to work flexible schedules, including weekends, nights, and holidays.

Our inclusive culture empowers employees to deliver the best results for our customers. If you need workplace accommodations during the application or onboarding process, please visit this link. For regions not listed, contact your Recruiting Partner.