Channel Optimisation & Communications Manager (Remote)

Seetec Group Ltd.; United Kingdom; Remote; GBP 38,000 - 45,000; Full time

Job summary

A leading UK-based company is seeking a skilled Channel Optimisation and Communications Manager to lead its multi-channel communications and content strategy. This remote role involves transforming strategic objectives into operational plans and managing workflows to ensure impactful content delivery. Candidates should have 3-5 years of relevant experience. A competitive salary of £38,000 to £45,000 per annum is offered along with generous benefits.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Annual Salary Review

Refer A Friend Scheme

Free access to BenefitHub

Qualifications

• 3-5 years’ experience in multi-channel communications or similar.
• Proven ownership of channel plans and optimization using analytics.
• Strong familiarity with accessibility standards.

Responsibilities

• Translate the Director’s strategy into multi-channel plans.
• Own the channel governance framework.
• Produce regular performance reports.
• Manage crisis and incident response protocols.

Skills

Multi-channel communications

Digital/content operations

Editorial/writing skills

Analytics

Team management

Job description

Channel Optimisation & Communications Manager (Remote)

We’re seeking a skilled Channel Optimisation and Communications Manager to lead the daily operations of our multi-channel communications and content strategy.

In this pivotal role, you’ll oversee planning, governance, and optimisation across key channels to ensure targeted content delivery with measurable outcomes. Aligned with the Director’s strategic vision, you will convert high-level objectives into actionable plans, manage digital and creative functions, uphold brand integrity and accessibility standards, and foster continuous improvement through data-driven insights and analytics.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range of £38,000 to £45,000 p.a. (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary Review
• Refer A Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Location: Remote working with some travel across UK & Ireland when required

Hours: 37 hours a week. Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm

Closing Date: 17 October 2025

Interested? Please apply with a supporting cover letter that outlines how your skills and experience meet the requirements of the role.

Key Responsibilities

• Translate the Director’s strategy into annual and quarterly multi-channel plans.
• Own the channel governance framework.
• Maintain a robust content/communications roadmap and editorial calendar.
• Run the end-to-end content process across visual, written, audio and video assets.
• Apply strong editorial judgment to ensure clarity, consistency, inclusivity and impact.
• Set and track channel KPI’s and dashboards.
• Produce regular performance reports.
• Coordinate with colleagues to align communications to customer journeys and commercial/contract priorities.
• Own workflows and traffic management via the project board ensuring on-time, on-brand, on-brief delivery.
• Uphold accessibility, safeguarding, data protection and brand compliance across all outputs.
• Manage crisis and incident response protocols for channels in partnership with the Director and relevant leads.

Skills and Experience

• 3-5 years’ experience in multi-channel communications, digital/content operations or similar.
• Proven ownership of channel plans, governance and optimization using analytics.
• Experience managing creative and digital teams and coordinating complex workflows.
• Strong editorial/writing skills and familiarity with accessibility standards.
• Sector experience in public services, education, employability or regulated environments is desirable.

Additional Information

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role you are applying to, you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex- offenders and will not discriminate in any way.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.