Changeover Manager | Full-Time | Santander Arena

Oak View Group; Reading, Penn Street; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading company is seeking a Changeover Manager to oversee arena operations, manage staff, and coordinate events. The ideal candidate will have strong leadership and organizational skills, a relevant degree, and experience in facility management. This role offers a competitive salary and benefits.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid time off

Qualifications

• 3-5 years’ experience in an operations/facility position.
• Forklift certification or ability to acquire within 90 days.

Responsibilities

• Manage services and activities for arena operations.
• Select, train, and evaluate front-line staff.
• Develop long-range plans for future events.

Skills

Leadership

Communication

Organizational Skills

Interpersonal Skills

Self-motivated

Education

Bachelor’s Degree in facility management

High school diploma

Tools

MS Word

Excel

Outlook

Job description

Overview

The Changeover Manager assumes management responsibility for all services and activities involved in the operations of the arena, providing direct supervision of all full-time and part-time changeover employees specifically in the areas of room sets, show care and conversions at the Santander Arena.

This role will pay an annual salary of $45,000-$55,000.

Benefits for Full-Time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until July 31, 2025.

Responsibilities

• Assume management responsibility for all services and activities involved in the operations of arena and event set ups

• Select, train, motivate and evaluate front-line staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures for changeover staff.

• Assist in the planning, direct, coordinate and review the work plans for facility operations

• Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities

• Develop long range plans for future events

• Assigns appropriate changeover personnel to accurately and efficiently set-up and tear down events

• Communicates between shifts the necessary tasks that still need to be completed

• Working knowledge of operations equipment including forklifts, pallet jacks, staging, retractable seating risers, basketball floors, hockey glass, etc.

• Coordinates between changeover crew and housekeeping needs with Housekeeping Manager

• Maintains departmental equipment

• Perform other duties as assigned

Qualifications

• High school diploma or equivalent

• Bachelor’s Degree in facility management, event management, or related field; experience will be considered in lieu of education

• 3-5 years’ experience in an operations / facility position in an arena, convention center, public facility or similar environment; with knowledge of set up/housekeeping and event coordination

• Proficient computer skills in a Windows format

• Experience with MS Word, Excel, Outlook, internet-based programs, and basic typing skills preferred

• Ability to effectively be available via a company provided cell phone, email, text

• Ability to effectively lead a large team in a fast paced, high pressure environment

• Knowledge of OSHA and other local / state / federal safety standards / requirements

• Forklift certification or ability to acquire within 90 days of employment

• Possess superior interpersonal, communication, and leadership skills

• Ability to communicate clearly, concisely, professionally in-person and in-writing

• Self-motivated, ability to work independently and with a team

• Excellent organizational skills

• Possession of a valid Driver’s License preferred

• Ability to work an event-driven schedule including shifts of 8 hours or more; on varying days, nights, weekends and holidays