Change & Transformation Consultant

Turner & Townsend; Birmingham; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Health & wellbeing support

Flexibility and work-life balance

Job summary

Turner & Townsend is seeking a Change and Transformation Consultant to join our Defence Programme Performance team in the UK. You’ll support major programmes across national infrastructure, defence and digital transformations, delivering change through client sites and hybrid work arrangements.

A focus on stakeholder engagement, communications and learning is essential for successful adoption and benefits realisation.

Qualifications

• Experience supporting organisational, business, digital or technology change initiatives.
• Strong stakeholder engagement and relationship management skills.
• Excellent communication, facilitation and influencing abilities.
• Experience developing and delivering change management plans and interventions.
• Ability to assess organisational impacts and readiness.
• Understanding of change management methodologies and frameworks.
• Experience working within project or programme environments.
• Ability to work collaboratively across multidisciplinary teams.

Responsibilities

• Develop and implement tailored change management strategies and plans aligned with programme objectives.
• Assess organisational readiness and identify actions required to support successful adoption.
• Analyse the people, process, technology and organisational impacts of change initiatives.
• Identify change risks, dependencies and opportunities that may affect delivery success.
• Build strong relationships with stakeholders at all organisational levels.
• Develop engagement strategies that create understanding, commitment and support for change.
• Design and deliver effective communication plans that clearly articulate the purpose, benefits and impacts of change.
• Support leadership teams in communicating consistently and effectively.
• Identify training and development requirements.
• Support the design and delivery of learning interventions that enable successful adoption of new processes, systems and behaviours.
• Measure organisational readiness and adoption throughout programme delivery.
• Develop readiness assessments and recommendations to support successful implementation.
• Support benefits realisation and adoption tracking.
• Help organisations embed sustainable improvements and realise long-term value.
• Facilitate workshops, focus groups and stakeholder engagement sessions.
• Coach leaders and teams through periods of significant change.
• Contribute to the growth and development of our change capability.
• Support business development activities and share best practice across the wider team.

Skills

Change management

Stakeholder engagement

Communication

Facilitation

Coaching

Job description

Join a Team Where Your Perspective Matters

At Turner & Townsend, you'll benefit from strong professional development and international exposure, as well as comprehensive health and wellbeing support. Employees also frequently highlight our positive work-life balance and the flexibility offered through hybrid working opportunities.

We know that diverse teams deliver better outcomes and we actively welcome people of all identities, backgrounds, and career journeys. If you're looking for a place where your voice is valued, your potential is supported, and your work has real impact, we'd love to meet you.

Our Cost Centre, Programme Performance, combines practical transformation delivery with advanced risk insight to help organisations make better decisions, manage uncertainty, and deliver consistent programme performance. Our service offerings span Defence, Rail, Infrastructure, Digital and AI, providing support across the full project lifecycle.

We are actively looking to expand the team due to client requirements and are seeking talented individuals to support our broad client portfolio whilst further developing their careers through a range of complex and challenging commissions.

Important: Before applying, due to the sensitive nature of these projects, you must be a SOLE UK National who is able to achieve and maintain UK MoD Security Clearance (SC). See Security Clearance Section.

Job Description

The Opportunity: Change and Transformation Consultant

We have exciting opportunities for Change Management professionals to join our Defence Programme Performance team, supporting clients through complex business, digital and organisational transformations across the UK.

Our team consists of over 50 professionals located throughout the UK, delivering change across major programmes that shape critical national infrastructure, defence capability, transport networks, digital transformation and emerging technologies.

We are looking for individuals with experience supporting change within project, programme or operational environments who are passionate about helping organisations and people navigate change successfully.

As part of our consultancy-focused environment, you'll work closely with clients, taking ownership of engagements and delivering high-quality outcomes that exceed expectations. You can expect a mix of client site attendance and hybrid working, typically up to 60% of your time depending on project requirements.

MAIN PURPOSE OF ROLE:

Responsibilities will include, but are not limited to, the following:

• Develop and implement tailored change management strategies and plans aligned with programme objectives.
• Assess organisational readiness and identify actions required to support successful adoption.

Change Impact Assessment

• Analyse the people, process, technology and organisational impacts of change initiatives.
• Identify change risks, dependencies and opportunities that may affect delivery success.

Stakeholder Engagement

• Build strong relationships with stakeholders at all organisational levels.
• Develop engagement strategies that create understanding, commitment and support for change.

Communications

• Design and deliver effective communication plans that clearly articulate the purpose, benefits and impacts of change.
• Support leadership teams in communicating consistently and effectively.

Learning & Capability Development

• Identify training and development requirements.
• Support the design and delivery of learning interventions that enable successful adoption of new processes, systems and behaviours.

Business Readiness

• Measure organisational readiness and adoption throughout programme delivery.
• Develop readiness assessments and recommendations to support successful implementation.

Embedding Change

• Support benefits realisation and adoption tracking.
• Help organisations embed sustainable improvements and realise long-term value.

Facilitation & Coaching

• Facilitate workshops, focus groups and stakeholder engagement sessions.
• Coach leaders and teams through periods of significant change.
• Contribute to the growth and development of our change capability.
• Support business development activities and share best practice across the wider team.

Qualifications

We are looking for individuals who can fully demonstrate the following capabilities:

• Experience supporting organisational, business, digital or technology change initiatives.
• Strong stakeholder engagement and relationship management skills.
• Excellent communication, facilitation and influencing abilities.
• Experience developing and delivering change management plans and interventions.
• Ability to assess organisational impacts and readiness.
• Understanding of change management methodologies and frameworks.
• Experience working within project or programme environments.
• Ability to work collaboratively across multidisciplinary teams.

Highly Beneficial

• Experience within Defence, Rail, Infrastructure, Digital or AI sectors.
• Familiarity with project controls disciplines, including risk, planning, cost and governance.
• Experience using change measurement tools, adoption metrics and reporting dashboards.
• Experience facilitating senior leadership workshops and engagement activities.
• Knowledge of recognised change methodologies such as Prosci, APMG Change Management, ADKAR, Kotter or similar frameworks.
• Professional qualifications from, CMI, Prosci, APMG or related disciplines.
• Familiarity with project lifecycles within Defence, Rail or Infrastructure sectors

You don't need to meet every requirement to apply. Your transferable skills, experiences and potential are equally important.

We're looking for people who:

• Enjoy working with people and solving complex challenges.
• Are naturally curious and adaptable.
• Can influence without authority.
• Build trust quickly with clients and colleagues.
• Communicate clearly and confidently.
• Are motivated by helping organisations successfully navigate change.
• Want to develop their career within a growing and ambitious consultancy practice.

Whether you're starting your change career, looking to take the next step, or bringing significant transformation experience, we offer opportunities to learn, grow and make a meaningful impact.

Additional Information

Turner & Townsend recognises the importance of helping its employees harmonise their work and home life by offering hybrid working, that enable them to balance their working life with other priorities. At the same time T&T recognises that employee office and site attendance must always remain in line with the demands of the business and clients. Currently, we anticipate you being on client sites or Turner & Townsend offices 60% of your time, but this may flex depending on client and business requirements. The office is not the onlyplace work gets done, but it is increasingly important for teams to be stronger togetherby learning, collaborating, and creating amazing work together.

Security Clearance

Important: Before applying, due to the sensitive nature of these projects, you must be a SOLE UK National who is able to achieve and maintain UK MoD Security Clearance (SC).
Many of the clients and projects we support are subject to MoD security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, time out of country, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

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