Change Specialist

National Energy System Operator Limited; Wokingham; Hybrid; GBP 57,000 - 66,000; Full time

Benefits offered by this job

26 days leave

Pension matching

NESO Savings Plan

Flexible benefits

Cycle to Work

Private Medical Insurance

Job summary

National Energy System Operator Limited, based in Wokingham/Warwick, seeks a Change Lead to steer complex programmes and critical shift teams through transformational change.

You will drive stakeholder engagement, develop change strategies, and ensure readiness across multiple operating models. Hybrid working, with one day per week in the office, is offered. Change credentials (e.g., Prosci) are preferred.

Qualifications

• Extensive track record in dedicated change management roles across multiple programmes.
• Led full change lifecycle: impact, readiness, stakeholder engagement, communications, adoption.
• Able to influence senior leaders and sponsors across diverse stakeholders.
• Credential such as CCMP, Prosci, or equivalent.

Responsibilities

• Lead Strategic Change across NESO's programmes and projects.
• Assess impact and readiness; advise on risks and mitigations for go/no-go decisions.
• Build capability by coaching managers and teams for change adoption.
• Collaborate with project leads, sponsors and SMEs for effective engagement.
• Govern and improve: oversight of testing, training, benefits realisation.

Skills

Change management

Stakeholder engagement

Agile/SAFe

Change lifecycle

Influencing senior leaders

CM credentials (CCMP/Prosci)

Job description

## Change SpecialistApply: Wokingham, RG41 5BN: Full time: Posted Yesterday: End Date: November 4, 2026 (13 days left to apply): JR100870**About the Role** National Energy System Operator’s (NESO) strength lies in our people. Together, we’re shaping the future where clean, affordable energy is accessible for all.That’s why we view change as constant, and effective change management is essential to staying ahead. As a **Change Lead** at NESO, you won't just manage change; you'll lead it.This pivotal role within our Major Programme Delivery team focuses on preparing, supporting, and guiding individuals and teams through a shift from current state to a desired future, minimising negative impacts while maximising benefits. You'll be a change thought leader, driving and embedding sustainable transformation across critical programs and projects, including our vital 24/7 operational control room shift teams.You'll report into a flexible central pool of programme/project SMEs within the Transformation and Major Projects directorate, deploying across key initiatives within the NESO portfolio. *This role can be based in **Wokingham** or **Warwick** officeand we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements; however, you will be expected to spend **one day per week** at your allocated office location, with support needed at specific times and places depending on programme requirements.* **Key Accountabilities** * **Lead Strategic Change:**Drive high-complexity change management across NESO’s Operating Companies, using established frameworks (e.g., PROSCI). You will be responsible for key deliverables including **stakeholder mapping, communication plans, engagement strategies, training plans, and resistance management plans.*** **Impact & Readiness:** Conduct thorough**impact assessments of change**, develop business readiness statements, and advise senior stakeholders on risks and mitigations to inform critical go/no-go decisions.* **Build Capability:** Foster a culture of change readiness by understanding and addressing people impacts, coaching line managers and teams, and building wider business capability for managing and receiving change. This includes providing tailored support for control room environments.* **Collaborate & Engage:** Work closely with project/program leads, sponsors, and Subject Matter Experts, ensuring effective communication and engagement across all levels.* **Govern & Improve:** Provide robust governance oversight, assess the quality of change activities, oversee testing and training phases, and lead benefits management and post-implementation review processes to ensure sustained adoption and continuous improvement. **If you are passionate about driving change and making a meaningful impact, we would love to hear from you!** Applicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements.**About You**We’re looking for an established change management professional who has deliberately built their career through multiple dedicated change roles. You will bring substantial experience leading the people side of complex, organisation-wide transformation—not simply managing change as one part of a wider project. **Essential experience and qualifications:** * A sustained **track record in dedicated change management roles**, with accountability for developing and delivering end-to-end change strategies across multiple complex programmes or projects.* Experience delivering change across complex, **multi-operating-model environments** and across a varied portfolio that includes several of the following: strategy, organisational design, capability, technology, process and ways of working.* Evidence of personally leading the **full change lifecycle**, including impact and readiness assessment, stakeholder and sponsor engagement, communications, learning and capability, resistance management, adoption and benefits realisation.* A recognised professional **change management credential**, such as CMI accreditation, CCMP, Prosci, or an equivalent recognised qualification.* Strong experience **influencing senior leaders**, sponsors and diverse stakeholder groups, combined with an understanding of Agile or SAFe delivery environments. Your CV should clearly show your progression through dedicated change management roles and the scale, complexity and outcomes of the changes you have led. **About us**National Energy System Operator (NESO) has a key role to play in tackling climate change by transitioning GB’s electricity system to net zero. We already operate the fastest decarbonising electricity system in the world, with an ambition for zero carbon power operation by 2030 when there is sufficient renewable generation. We are also providing advice to the Government on achieving a decarbonised power system by 2030. So, join the energy transformation and help shape the future.**What You'll Get**A competitive salary of £57,000-£66,000 dependent on experience and capabilityAs well as your base salary, NESO's core benefits are the essential perks and advantages that form part of your employee package. - You will receive a bonus based on company performance- 26 days annual leave as standard - A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. - Annual Enrollment to NESO Savings Plan, when you save between £20- £500 a month from your take-home pay, we will pay a 50% matching contribution. NESO's flexible benefits programme provides you with more flexibility around your health, lifestyle and protection benefits, here's just a few available: - Flexible Bank Holidays & Holiday Trading - Additional Birthday Day Off - Cycle to Work Scheme, Retail & Gym Discounts - Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance