Change, Release & Transition Manager

Mastek; Leeds; In loco; GBP 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Mastek is seeking a Change, Release & Transition Manager to drive safe, efficient IT changes across a multi-supplier SIAM environment in the UK. You will own end-to-end governance, validation, deployment, and post-implementation reviews to ensure service stability and client confidence.

Lead ITIL Change Enablement and Release Management, coordinate suppliers, manage CAB processes, and ensure changes are properly communicated and implemented.

Competenze

• 5+ years of Change and Release Management experience.
• Experience in SIAM and multi-supplier environments.
• Strong knowledge of ITIL Change Enablement, Release Management, and Service Management governance.
• Excellent stakeholder management and supplier coordination.
• Strong analytical, problem-solving and communication skills.
• ITIL v4 Certification preferred (ITIL v3 desirable).

Mansioni

• Lead end-to-end Change, Release, and Service Transition governance.
• Drive ITIL Change Enablement and Release Management best practices; coordinate suppliers in SIAM.
• Oversee service transitions, readiness, testing, deployment, and early-life support.
• Manage release schedules, dependencies, risk assessments and CAB processes.
• Ensure changes are validated, approved, communicated, and implemented.
• Lead post-implementation reviews and supplier performance management.
• Act as SME for Change & Release Management to influence service quality.

Conoscenze

Change Management

Release Management

ITIL v4

Stakeholder management

Supplier coordination

Governance

Formazione

ITIL Certification

Strumenti

SIAM environment

CAB processes

Service Transition

Descrizione del lavoro

We're Hiring: Change, Release & Transition Manager

Are you passionate about driving seamless change, successful releases, and smooth service transitions in complex IT environments?

Join Mastek as a Change, Release & Transition Manager and play a pivotal role in ensuring that business-critical changes are delivered safely, efficiently, and with minimal disruption across a multi-supplier environment.

What You'll Be Doing

• Lead end-to-end Change, Release, and Service Transition governance
• Drive ITIL v4 Change Enablement and Release Management best practicesCoordinate multiple suppliers within a SIAM environment
• Oversee service transitions, operational readiness, testing, deployment, and early-life support
• Manage release schedules, dependencies, risk assessments, and CAB processes
• Ensure changes are thoroughly validated, approved, communicated, and successfully implemented
• Lead post-implementation reviews, continuous improvement initiatives, and supplier performance management
• Act as the SME for Change & Release Management, influencing service quality and operational excellence

What We're Looking For

• 5+ years of Change and Release Management experience
• Strong experience working within SIAM and multi-supplier environments
• Solid understanding of ITIL Change Enablement, Release Management, and Service Management governance
• Excellent stakeholder management and supplier coordination skills
• Strong analytical, problem-solving, and communication abilities
• ITIL v4 Certification preferred (ITIL v3 desirable)

Why Join Mastek?

At Mastek, you'll be part of a collaborative and innovative team delivering high-impact services for our clients. We offer a challenging environment where your expertise will directly influence service stability, customer confidence, and operational success.

If you're ready to lead change with confidence and make a real impact, we'd love to hear from you.