Change Manager - Relaunch@Capgemini

Capgemini; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid work

Disability Confident Employer

Job summary

Capgemini is seeking a Change Manager for the Relaunch@Capgemini program in the UK. The role focuses on applying a predictive mindset to change to prevent service disruption and to manage the Capgemini account function with client networks.

The position offers hybrid working across Capgemini offices, client sites, and home, with a strong emphasis on collaboration and governance. You will drive changes with a focus on first-time success, ensure risk is understood and mitigated, and align with

Qualifications

• Experience in IT Infrastructure management and service delivery.
• Knowledge of ServiceNow and ITIL principles.
• Strong interpersonal and communication skills.

Responsibilities

• Drive change management actions to improve first-time implementation rate.
• Assess and mitigate change-related risks to minimize service disruption.
• Manage RFCs in Change Control System and coordinate CAB meetings.
• Report progress and outcomes of changes to stakeholders.

Skills

IT Infrastructure

Service Management

ServiceNow

ITIL Certification

Interpersonal Skills

Communication

Teamwork

Education

ITIL Certification

Tools

ServiceNow

Job description

# Change Manager - Relaunch@CapgeminiInverness, ManchesterApply for this job* Fixed Term Contract* Experienced Professionals* Cloud Infrastructure Management* ID 515405-en\_GB## **Relaunch@Capgemini**Have you taken a career break of 18 months or more? Whether it was for family, health, travel, or something else entirely — we understand that returning to work can feel daunting. That’s why we created Relaunch@Capgemini, a supportive **6-month programme** designed to help you rebuild confidence, refresh your skills, and ease your transition back into the workplace..We’re not looking for perfection — we’re looking for potential. You don’t need to meet every requirement listed — if you have relevant experience and a willingness to learn, we encourage you to apply..Our programme will run 26 October 2026 – 23 April 2027 so you will need to be available for work over this time period..## **About the job you’re considering**We have a great opportunity to join our team as a Change Manager! As Change manager, you will ensure predictive mindset is applied in change to prevent and or mitigate the risk of service disruption. The scope of this role in service management is to ensure management of the Capgemini account function is achieved. You will collaborate with stakeholders and our extensive high-profile client network to forecast future needs, address capacity constraints, and enhance performance through change management..**Hybrid working**: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time..## **Your role**Our Change Managers can be expected to engage with the following responsibilities and activities:* Drive actions that increase the percentage of changes that are implemented correctly first time.* Ensure that change implementation risk is understood and mitigated to increase the likelihood of successful implementation at first attempt.* Ensure that all changes are managed as planned within the timescales agreed with the change requester.* Escalate any changes which are damaging the quality of the service.* Ensure all changes comply with client and customer/regulatory controls.* Ensure agreed Request for Change (RFC) are entered correctly in the Change Control System.* Organize Change Advisory Board Meetings (CAB), ensure agenda and papers are issued to participants in good time.* Review, monitor and communicate the progress and outcome of changes to all relevant parties..You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone..## **Your skills and experience**We understand that returning to work after time away from the industry can feel challenging, and you may not be familiar with every tool or technique listed. That’s absolutely fine — we’re here to support your development and help you build confidence as you re-enter the workplace..We’re looking for individuals who have experience working in IT Infrastructure, with emphasis on operational management. You will also have:* A clear commitment to Service Management Framework approach to IT Infrastructure management* Knowledge of the use of ServiceNow* ITIL certification* Interpersonal and Communication skills* Good judgement and the ability to think on your feet* Experience of working well within team, whilst also being a self-starter.## **Your security clearance and pre-employment checks**If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process..## **We are a Disability Confident Employer**Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:* Declare they have a disability, andMeet the minimum essential criteria for the role. Please opt in during the application process..## **Ready to Relaunch?**We’re here to support you every step of the way. If you’re feeling unsure, that’s completely normal. But if you’re curious, excited, or even just a little bit interested — we encourage you to apply or you can attend our upcoming event first and put an application in afterwards as application remain open until after the event..**Application closing date – 16th August 2026.**