Change Manager (Public Sector)

North Highland; City Of London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

A leading global credit ratings agency is seeking a Director - Structured Finance Product Owner to lead an agile team in London. The role involves defining product strategy, managing backlogs, and delivering solutions for credit analysts. Candidates should have a Bachelor's degree and 5+ years of product ownership experience, ideally within financial services or consulting. This position offers a hybrid work environment, combining office and remote work.

Benefits

Hybrid Work Environment

Comprehensive healthcare offerings

Generous global parental leave plan

Paid volunteer days

Paid volunteer days

Qualifications

• 5+ years of product ownership experience.
• Experience working with or in Agile teams.
• Proven track record of delivering workflow and data-driven solutions.

Responsibilities

• Lead an agile delivery team supporting credit analysts.
• Own backlog, feature prioritization, and roadmap.
• Communicate and align with stakeholders.
• Analyze and improve workflows for data quality.

Skills

Product ownership experience

Agile practitioner capabilities

Strong interpersonal and organizational skills

Proficiency in Jira

Proficiency in Excel

Proficiency in PowerPoint

Proficiency in Word

Education

Bachelor's degree

Tools

Jira

Excel

PowerPoint

Word

Job description

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Overview

As one of the world's top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise, which have resulted in a variety of market leading tools, methodologies, indices, research, and analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Fitch Ratings is currently seeking a Director - Structured Finance Product Owner / Agile Product Lead based out of our London office.

About the Team

Ratings Workflow Solutions (RWS), part of the Ratings COO organization, is a cross-functional, agile team responsible for designing, implementing, and optimizing applications and workflows used by our Ratings staff. Our goal is to streamline processes, mitigate risks, and advance standardization and automation across Fitch's ratings platforms and workflows. The team partners closely with analytical, business, and technology staff to ensure our systems support the needs of the Ratings organization and enable our staff to work effectively.

How You\'ll Make an Impact

We\'re looking for an experienced and dynamic Product Owner to lead an agile delivery team supporting Fitch\'s Structured Finance credit analysts and their internal workflows. In this role, you\'ll lead the squad, work closely with different groups to understand their needs, solve problems, and ensure we\'re building solutions that advance our business objectives. You\'ll work alongside analytical groups and technology teams to align priorities and deliver key outcomes. Strong leadership, communication, and organizational skills are important, and you should enjoy working with colleagues who have different levels of experience with Agile. A collaborative, customer-first mindset is essential.

• Define overall strategy and direction of the applications covered based on understanding of organizational goals and analytical groups' needs.
• Own the backlog, feature prioritization, roadmap, and the MVP in support of business objectives.
• Communicate and align with stakeholders to prioritize features and ensure a shared vision of sprint goals and backlogs.
• Lead the Agile squad to define and align sprint goals, ensuring "ready" user stories and supporting the squad to deliver on sprint commitments. Supports squad in identifying dependencies and other execution risks.
• Work closely with the squad to provide timely feedback and answers to their questions; ultimately accept or reject the product increments of the sprint.
• Oversee the overall squad's quarterly delivery, ensuring that the squad meets their goals and deliver business value.
• Identify opportunities for process improvements and drive initiatives to enhance the efficiency and effectiveness of the Ratings business.
• Enhance and automate processes to improve data quality, standardize workflows, and integrate key systems.
• Analyze and break down complex workflows and system processes for both current (As-Is) and future (To-Be) states in support of automation and standardization.
• Oversee and guide user training, rollout, and change management processes.

You May be a Good Fit if

• Bachelor's degree and 5+ years of product ownership experience
• Agile practitioner capabilities & experience working with or in Agile teams.
• Proven track record of delivering workflow and data-driven solutions with a customer-first mindset.
• See the business as a customer and translate requirements into technical solutions.
• Ability to create and maintain a backlog and roadmap, and to prioritize that backlog based on business value and technical feasibility.
• Track record of delivering results in a high-demand, matrixed organization.
• Strong interpersonal and organizational skills, demonstrating an ability to work well with teams and stakeholders.
• Proficiency in Jira, Excel, PowerPoint, and Word

What Would Make You Stand Out

• Certified Scrum Product Owner (CSPO) certification
• Exceptional communication skills, with the ability to engage and influence stakeholders at all levels
• Demonstrated ability to oversee complex projects and excel in a high-demand, matrixed organization
• Prior experience in debt capital markets, financial services or consulting

Why Choose Fitch

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Equal Opportunity and Compliance

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.