Change Manager - EMEIA Sales BPR [12 months fixed term]

Apple Inc.; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company in London is seeking a Change Manager to lead change initiatives across the EMEIA region. The ideal candidate will possess a strong background in change management, excel in stakeholder engagement, and have experience in a sales environment. Responsibilities include conducting change assessments, developing training programs, and supporting user engagement. A Bachelor's degree and relevant experience are required.

Qualifications

• Bachelor’s degree in Business Management, Organisational Behaviour, or equivalent.
• Proven experience in delivering change management within a sales environment.

Responsibilities

• Conduct regional change impact assessments and readiness evaluations.
• Develop and deliver core components of a change plan: communications and training.

Skills

Change management principles

Active listening

Stakeholder engagement

Communication skills

Education

Bachelor’s degree in Business Management

Master’s degree or change management certification

Tools

Prosci

ADKAR

Kotter

Job description

Change Manager - EMEIA Sales BPR [12 months fixed term]

London, England, United Kingdom Sales and Business Development

Description

Conduct regional change impact assessments, readiness evaluations, and stakeholder analyses to guide strategy and execution.Apply structured change methodologies and tools to drive adoption of new processes and technologies across the EMEIA region.Collaborate with global and regional teams to support the design, localisation, and execution of communication and training programs.Identify and manage anticipated resistance and change-related risks, providing mitigation strategies as needed.Develop and deliver the core components of a change plan: communications, stakeholder engagement, coaching, training, and resistance management.Partner with senior leaders and key business stakeholders to build alignment and advocacy for change initiatives.Create and lead regional change networks and champion groups to support deployment and sustainment of transformation programs.Facilitate sessions and workshops to support team readiness and user engagement.Integrate change management activities into program and project plans, ensuring consistency across global and regional efforts.Define success metrics and track adoption progress and business readiness throughout the change lifecycle.

Minimum Qualifications

• Bachelor’s degree in Business Management, Organisational Behaviour, Industrial/Organisational Psychology, or equivalent experience.
• Master’s degree or formal change management certification (e.g., Prosci) is a plus.

Preferred Qualifications

• Proven experience delivering change management within a sales environment, especially across external partner engagement, pipeline management, field sales execution, and reporting.
• Solid understanding of change management principles, frameworks, and tools (e.g., Prosci, ADKAR, Kotter, etc.).
• Strong grasp of how individuals and teams experience and adapt to change, and the ability to drive behavioural shifts that enable adoption.
• Experience supporting large-scale business and systems transformation initiatives.
• Familiarity with project management methodologies and phases of the project lifecycle.
• Demonstrated ability to create and localise change content, communications, and training materials.
• Comfortable operating in ambiguous, fast-paced, and matrixed environments.
• Strong organisational skills with a balance of strategic thinking and tactical execution.
• Exceptional communication and presentation skills; able to clearly convey complex information to a range of audiences.
• Skilled in active listening, stakeholder engagement, and cross-functional collaboration.
• Ability to identify the right channels and methods to deliver effective and engaging communications.
• Experience building and enabling change networks or champion groups within regional or global organisations.
• Competent in root cause analysis and issue resolution related to adoption and readiness.