Change Manager - Customer Change

Nationwide; Swindon; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Nationwide's Group Customer & Communications (GCC) is seeking an experienced change professional for a 12-month secondment. You will translate strategic intent into practical plans, steer delivery activity, and guide the engagement and embedding required for sustained adoption during the Nationwide–Virgin Money integration.

This role offers hybrid working across the UK, with preference for Swindon or Bournemouth offices.

Job description

It's an exciting time to be joining Group Customer & Communications (GCC) at Nationwide as we have an important journey ahead of us; both for our core Nationwide brand (NBS), as well as for the integration of Virgin Money (VM).

As an experienced change professional, you'll help translate strategic intent into practical plans, steer delivery activity to ensure work progresses smoothly, and guide the communication, engagement and embedding required for sustained adoption.

Working in GCC, you'll be part of a Change Team who ensure programme deliverables are aligned with broader integration and Society plans; lead milestones through key stages, mobilise resource and unify project teams behind a common goal, outcome and shared programme plan. This includes integration change activity that’s owned by GCC to bring together the Nationwide and Virgin Money brands and customers.

This is a 12-month secondment opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or Bournemouth office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Whilst these locations are where we are primarily looking to fill the role, if you're an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you're a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.