Change Manager

Burges Salmon; West of England; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Hybrid working

Supportive culture

Career growth opportunities

Job summary

Burges Salmon is seeking a Change Manager to lead change initiatives across a portfolio of high-profile projects. You will craft communication and adoption strategies, conduct impact analysis, and coach sponsors and teams to embed new ways of working in a professional services environment.

The role emphasizes collaboration with Digital Learning, Technology, Innovation, and Communications teams, and relies on an evidence-led approach to measure adoption and benefits realization.

Qualifications

• Experience delivering change initiatives within complex organisations, ideally in professional services.
• Strong understanding of change management principles, methodologies and best practice.
• Excellent communication, facilitation, and stakeholder management skills.
• Confidence influencing and coaching senior stakeholders, sponsors and project teams.
• Analytical, problem-solving and critical-thinking abilities.
• Ability to manage multiple priorities across a varied project portfolio.
• Evidence-led approach using feedback, adoption metrics and benefits realisation data.

Responsibilities

• Deliver change management activity across a diverse portfolio of strategic projects and initiatives.
• Develop and implement communication, engagement and adoption strategies to support successful change outcomes.
• Conduct change impact assessments, stakeholder analysis, and readiness assessments to identify risks and opportunities.
• Coach sponsors, leaders, and project teams to effectively lead and embed change.
• Facilitate workshops and engagement sessions to build understanding, alignment and commitment.
• Partner with Digital Learning, Technology, Innovation, Communications and other specialist teams to deliver successful change programmes.
• Use feedback, adoption measures and benefits data to evaluate success and continuously improve delivery.
• We are interested in hearing from candidates with experience in change management, transformation, or project delivery.

Education

Prosci or APMG certification

Job description

From AI and emerging technologies to business transformation initiatives, we're looking for a Change Manager to help our people successfully navigate and adopt change that delivers lasting impact. This is an exciting opportunity to join our Transformation & Projects team, supporting a portfolio of high-profile initiatives ranging from GenAI programmes and technology implementations through to service improvement and broader business transformation. Working closely with project managers, senior stakeholders and specialist teams across the firm, you'll help ensure change is delivered in a way that puts people first, enabling colleagues to understand, adopt and sustain new ways of working.

What you will be doing

• Deliver change management activity across a diverse portfolio of strategic projects and initiatives.
• Develop and implement communication, engagement and adoption strategies that support successful change outcomes.
• Conduct change impact assessments, stakeholder analysis, and readiness assessments to identify risks and opportunities.
• Coach sponsors, leaders, and project teams to effectively lead and embed change.
• Facilitate workshops and engagement sessions that build understanding, alignment and commitment.
• Partner with colleagues across Digital Learning, Technology, Innovation, Communications and other specialist teams to deliver successful change programmes.
• Use feedback, adoption measures, and benefits data to evaluate success and continuously improve delivery.
• We are interested in hearing from candidates who bring experience in change management, transformation, or project delivery, together with a passion for helping people navigate change successfully.

You’ll also have

• Proven experience delivering change initiatives within complex organisations, ideally within a professional services environment.
• A strong understanding of change management principles, methodologies and best practice.
• Excellent communication, facilitation, and stakeholder management skills.
• Confidence influencing and coaching senior stakeholders, sponsors and project teams.
• Strong analytical, problem-solving, and critical-thinking skills.
• The ability to manage multiple priorities and work effectively across a varied project portfolio.
• An evidence-led approach, using feedback, adoption metrics and benefits realisation data to support decision-making and continuous improvement.
• A recognised change management qualification, such as Prosci or APMG, would be advantageous but is not essential

At Burges Salmon, we believe in empowering our people to make a difference. You'll join a firm that values integrity, innovation, and inclusion. We offer hybrid working, a supportive culture, and opportunities to grow your career in a forward-thinking environment. We're proud to have recently been named "Law Firm of the Year" at the Legal Business Awards 2025 and RollOnFriday's 'Best Law Firm to Work At' for four years running and one of The Times Top 50 Employers for Gender Equality 2024. We're also Platinum-accredited by Investors in People for our commitment to developing our people.