Change Manager

vavemga; Manchester; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

vavemga in Manchester seeks a Change Manager to design and deliver structured change management across programmes to drive successful business outcomes and embed a consistent framework across the portfolio.

You will lead stakeholder engagement, develop end-to-end change plans (communication, training, adoption), coach leaders through transitions, and monitor adoption and benefits realisation to ensure sustainable improvements.

Qualifications

• Proven experience delivering change management across complex programmes.
• Strong understanding of change management methodologies (e.g., Prosci, ADKAR or equivalent).
• Excellent stakeholder management and influencing skills.
• Ability to operate across Change, Technology, Data and Operations environments.
• Experience developing communication, engagement, and training strategies.
• Exceptional written and verbal communication skills.
• Ability to establish and maintain relationships across all levels within an organisation.
• Ability to influence others and move toward a common vision or goal.
• Experience in Insurance or Financial Services preferred.

Responsibilities

• Design, implement, and continuously improve the change management framework across the portfolio.
• Drive alignment to a consistent set of methodologies, tools, and standards.
• Embed change management as a core capability across Change, Technology, Data and Operations functions.
• Lead change activity across multiple programmes and workstreams.
• Develop and deliver end-to-end change plans, including stakeholder engagement, communications, training and readiness, adoption and embedding.
• Ensure change delivery aligns with broader programme and business objectives.
• Engage and influence senior stakeholders to drive alignment and buy-in.
• Partner with business leaders, project teams, and SMEs to embed new ways of working.
• Coach leaders and teams through change, addressing resistance and enabling behavioural shift.
• Define and track change success metrics (adoption, engagement, readiness).
• Monitor progress and intervene where adoption is at risk.
• Ensure initiatives deliver intended business outcomes and benefits.
• Identify opportunities to improve organisational change capability and maturity.
• Implement tools, processes, and methodologies to enhance delivery.

Skills

Change management

Stakeholder management

Communication

Training & enablement

Relationship building

Influence & negotiation

Cross-functional collaboration

Prosci/ADKAR

Education

Certified Change Management Professional (CCMP) or Prosci certification

Job description

TheRole:

The Change Manageris responsible fordesigning and delivering structured change management approaches across programmes and projects to drive successful business outcomes. The role focuses on embedding a consistent change framework across the portfolio, maximising employee adoption, enabling new ways of working, and ensuring change is delivered in a controlled, sustainable, and people-centred way

Responsibilitieswill include:

Change Strategy & Framework

• Design, implement, and continuously improve the change management framework across the portfolio
• Drive alignment to a consistent set of methodologies, tools, and standards
• Embedchange management as a core capability across Change, Technology, Data and Operations functions

Change Delivery

• Lead change activity across multiple programmes and workstreams
• Develop and deliver end-to-end change plans, including:
  • Stakeholder engagement
  • Communications
  • Training and readiness
  • Adoption and embedding
• Ensure change delivery aligns with broader programme and business objectives

Stakeholder Engagement & Influence

• Engage and influence senior stakeholders to drive alignment and buy-in
• Partner with business leaders, project teams, and SMEs to embed new ways of working
• Coach leaders and teams through change, addressing resistance and enabling behavioural shift

Adoption & Benefits Realisation

• Define and track change success metrics (e.g. adoption, engagement, readiness)
• Monitor progress and intervene where adoption is at risk
• Ensure initiatives deliver intended business outcomes and benefits

Continuous Improvement

• Identifyopportunities to improve organisational change capability and maturity
• Implement tools, processes,and methodologies to enhance delivery
• Analyse ongoing initiatives toidentifyefficiency and capability improvementsand other ad hoc duties asrequired.

Further Relevant Skills and Experience

• Provenexperience delivering change management across complex programmes
• Strongunderstanding of change management methodologies(e.g.Prosci, ADKAR or equivalent)
• Excellentstakeholder management and influencing skills
• Abilitytooperateacross Change, Technology, Data and Operations environments
• Experiencedeveloping communication, engagement, and training strategies
• Exceptional communication skills, both written and verbal
• Excellent listening skills
• Ability toarticulatemessages to a variety of audiences
• Ability toestablishand maintain strong relationshipsacross all levels within anorganisation
• Ability to influence others and movetowarda common vision or goal
• Flexible and adaptable
• RecognisedChange Management certification
• Experience with large-scaleorganisationchange efforts
• Experience inInsurance or Financial Services preferred