Change Manager

Linklaters; London; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

A leading global law firm is seeking a Change and Communications Manager to design and implement change strategies across firmwide programmes. The ideal candidate will have experience in the legal sector, a strong ability to engage diverse stakeholders, and a passion for fostering a positive change culture. This role offers a hybrid working model and a range of benefits including private medical insurance and flexible savings options.

Benefits

Private Medical Insurance

Free in-house fitness centre

Emergency family care

Additional holiday/birthday leave

Maternity/paternity/shared parental leave

Electric car and cycle to work schemes

Qualifications

• Experience in change strategies in a global professional services environment (legal preferred).
• Strong track record in developing transition plans and stakeholder engagement.
• Solution-oriented and passionate about making impacts through change.

Responsibilities

• Design and implement change strategies for firmwide programmes.
• Lead stakeholder management and conduct change impact analyses.
• Define and monitor KPIs to measure the impact of change initiatives.

Skills

Stakeholder management

Change strategy development

KPI tracking

Interpersonal skills

Collaboration

Job description

Linklaters is a global law firm, with 31 offices in 21 countries worldwide.

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

Change and Communications Manager - The role:

• Design and implement change strategies and plans for firmwide programmes and projects to maximise successful adoption and realisation of benefits.
• Lead stakeholder management: identify key groups, understand their needs and concerns, and build support for change initiatives.
• Conduct thorough change impact analyses across people, processes, systems, and data to ensure comprehensive planning.
• Develop and roll out tailored plans and activities for each stakeholder group, aligning with broader programme objectives.
• Define and monitor key performance indicators (KPIs) to measure and evidence the impact of change interventions.
• Collaborate closely with subject matter experts, internal communications teams, and global change networks to drive engagement and alignment.
• Contribute to the development of our Change Centre of Excellence and foster a positive, adaptable change culture.
• Engage with strategic projects spanning process optimisation, technology implementation, organisational transformation, and culture change.

Change and Communications Manager - What we're looking for:

• Demonstrated experience designing and delivering change strategies within a global professional services environment (legal sector experience is strongly preferred).
• Proven ability to engage, influence, and manage diverse stakeholder groups across multiple countries.
• A solid track record of developing transition plans and tracking KPIs for enterprise-wide adoption of change.
• Strong interpersonal skills, championing collaboration and fostering a positive culture throughout a firm.
• Forward-thinking, solution-oriented, and passionate about making an impact through well-executed change.
• Enthusiasm for professional growth and contributing to wider team success as we shape the future of Linklaters.

Change and Communications Manager - What's on offer:

This role is based at the Linklaters London office with a hybrid working model available.

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

Health & Wellbeing

• Private Medical Insurance
• Free in-house fitness centre and subsidised health club memberships
• Free onsite GP service and periodic health assessments

Finance

• Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will-writing services.

Family & Lifestyle

• Electric car and cycle to work schemes.
• Emergency family care
• Additional holiday/birthday leave.
• Maternity/paternity/shared parental leave.
• Travel insurance and season ticket loan
• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks)

Technical Skills

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal.Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ( [e-mail] for legal roles or [e-mail] for business team roles ).