Change Influencer Network Manager

Haleon; Greater London; On-site; GBP 65,000 - 95,000; Full time

Job summary

Haleon is seeking a Change Influencer Network Manager to lead the Change Influencer Network across the Enterprise Transformation Programme. You will enable local readiness, engagement and behavioural adoption through influencers, coordinating with stakeholders, training and adoption teams.

In this role you will define approaches, onboard influencers, and monitor network effectiveness to sustain transformation outcomes across markets and functions.

Qualifications

• Proven experience in change management, stakeholder engagement, communications, employee engagement or organisational transformational roles.
• Experience in coordinating engagement networks, community groups, ambassador programmes, or influencer network initiatives within large complex organisations.
• Strong understanding of organisational change, behavioural adoption, and colleague engagement approaches within transformation environments.
• Excellent communication, facilitation and relationship-building skills, with the ability to engage stakeholders across multiple levels and regions.
• Strong organisational and co-ordination skills, with the ability to manage multiple priorities and network activities simultaneously.

Responsibilities

• Establish and manage Change Influencer Network across markets, functions, and programme workstreams.
• Define and implement the Change Influencer Network approach, including engagement models, ways of working, governance and role expectations.
• Partner with Business Stakeholders, Business Process Owners and Functional leaders to identify and onboard suitable change influencers across the business.
• Develop and sustain the Change Influencer Network by equipping influencers with the tools, guidance, confidence and capability required to support long term behavioural adoption beyond programme delivery.
• Coach and enable change influencers to effectively strengthen local engagement, readiness, reinforcement and behavioural adoption activities across impacted teams.
• Monitor network participation, effectiveness, and engagement levels identifying opportunities to strengthen local advocacy, peer support and overall network effectiveness.
• Partner with Engagement and Communications teams to ensure change influencer network are equipped with clear, consistent and audience focused messaging.
• Co-ordinate regular network forums, briefings and enablement sessions to share programme updates, readiness priorities and upcoming changes.
• Support the creation and distribution of communication toolkits, awareness materials, talking points and engagement content for local use.
• Gather feedback, sentiment and insights from the network to help identify adoption risks, resistance themes, and engagement opportunities
• Promote two-way engagement between programme teams and colleagues to support awareness, understanding and readiness for change.
• Enable change influencers to support local adoption, reinforcement and readiness across impacted teams.
• Partner with Training & Adoption and Change Readiness teams to align network activities with learning, onboarding, go live and hyper care plans.
• Tracker and report on network activity, engagement insights, and behavioural adoption themes to support programme reporting and continuous improvement activities.
• Identify opportunities to strengthen behavioural adoption through local advocacy, peer support and engagement initiatives.

Skills

Change management

Stakeholder engagement

Communications

Employee engagement

Organisational transformation

Facilitation

Tools

Collaboration platforms

Digital adoption platforms

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Enterprise Transformation Programme is a multi-year journey focused on transforming the Haleon business. Enabled by SAP S/4HANA it aims to build an organisation that is wired for excellence and to deliver our ‘Win as One’ strategy. The programme will strengthen the heartbeat of our business – to become more agile, efficient, and innovative – positioning us to drive growth through continuous improvement. The Business Integration Lead plays a critical part in making this ambition a reality.

Detailed Responsibilities

The Change Influencer Network Manager plays a critical role in establishing, enabling and managing the Change Influencer Network across the transformation programme. The role is responsible for building local engagement, advocacy and behavioural adoption across markets and functions. By equipping local influencers with the capability, confidence and tools to supports change activities, the role helps drive awareness, readiness, behavioural adoption and sustained ways of working across markets and functions. The role works closely with Change, Engagement, Communications and Training and Adoption teams to ensure the Change Influencer Network is aligned to programme priorities and effectively supports transformation outcomes at local and global levels.

Change Influencer Network Management

• Establish and manage Change Influencer Network across markets, functions, and programme workstreams.
• Define and implement the Change Influencer Network approach, including engagement models, ways of working, governance and role expectations.
• Partner with Business Stakeholders, Business Process Owners and Functional leaders to identify and onboard suitable change influencers across the business.
• Develop and sustain the Change Influencer Network by equipping influencers with the tools, guidance, confidence and capability required to support long term behavioural adoption beyond programme delivery.
• Coach and enable change influencers to effectively strengthen local engagement, readiness, reinforcement and behavioural adoption activities across impacted teams.
• Monitor network participation, effectiveness, and engagement levels identifying opportunities to strengthen local advocacy, peer support and overall network effectiveness.

Communication and Engagement

• Partner with Engagement and Communications teams to ensure change influencer network are equipped with clear, consistent and audience focused messaging.
• Co-ordinate regular network forums, briefings and enablement sessions to share programme updates, readiness priorities and upcoming changes.
• Support the creation and distribution of communication toolkits, awareness materials, talking points and engagement content for local use.
• Gather feedback, sentiment and insights from the network to help identify adoption risks, resistance themes, and engagement opportunities
• Promote two-way engagement between programme teams and colleagues to support awareness, understanding and readiness for change.

Adoption & Readiness Support

• Enable change influencers to support local adoption, reinforcement and readiness across impacted teams.
• Partner with Training & Adoption and Change Readiness teams to align network activities with learning, onboarding, go live and hyper care plans.
• Tracker and report on network activity, engagement insights, and behavioural adoption themes to support programme reporting and continuous improvement activities.
• Identify opportunities to strengthen behavioural adoption through local advocacy, peer support and engagement initiatives.

Experience and Key Competencies:

• Proven experience in change management, stakeholder engagement, communications, employee engagement or organisational transformational roles.
• Experience in co ordinating engagement networks, community groups, ambassador programmes, or influencer network initiatives within large complex organisations.
• Strong understanding of organisational change, behavioural adoption, and colleague engagement approaches within transformation environments.
• Excellent communication, facilitation and relationship building skills, with the ability to engage stakeholders across multiple levels and regions.
• Strong organisational and co-ordination skills, with the ability to manage multiple priorities and network activities simultaneously.
• Experience working across global and cross functional teams within fast paced and evolving programme environments.
• Ability to gather and interpret qualitive feedback, engagement insights and sentiment data to support programme planning and decisions making.
• Experience using collaboration, engagement or digital adoption platforms is desirable
• Certifications such as PROSCI, APMG Change Management or Communication related disciplines is desirable.

Job Posting End Date

2026-10-02

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.