Change & Engagement Lead – 11935CF

Proactive IT; West of England; Hybrid; GBP 90,000 - 100,000; Full time

Benefits offered by this job

Hybrid work arrangement

Pension scheme 4% matched

Life insurance 3x

Cash plan

Sick pay

Salary sacrifice

Job summary

Proactive Appointments Ltd. is seeking a Change & Engagement Lead on an 18-month fixed-term basis to embed AI at scale across the group.

The role focuses on making sure consultants, support staff and business services teams understand, trust and confidently use new AI-enabled ways of working so benefits are realised and measurable. You will lead the change and adoption work, influence at senior levels, and partner with HR and Learning & Development to enable effective AI adoption.

Qualifications

• Proven experience leading a significant change or technology-adoption programme, ideally within professional or legal services, or another people-heavy, regulated business.
• Strong stakeholder management skills, comfortable influencing at partner and executive level and working across autonomous business units.
• Experience managing, or closely partnering with, a learning and development function.
• Excellent written and verbal communication skills, with a demonstrated ability to land one consistent message across very different audiences.
• Working understanding of reward and recognition design, sufficient to partner effectively with HR teams without owning reward design outright.
• Comfortable working with data: able to define adoption measures and use them to steer the programme, with analytics support.

Responsibilities

• Lead the change and adoption programme across the group, ensuring measurable benefits across services.
• Embed AI-enabled ways of working through structured change management and engagement.
• Collaborate with HR and learning teams to design adoption metrics and track progress.

Skills

Change management

Stakeholder management

Learning & development

Communication skills

Reward design

Data analytics

AI adoption

Job description

11935CF
£90k – 100k per year + Brilliant Benefits

Change & Engagement Lead

Our client is urgently looking for an experienced Change & Engagement Lead, with good demonstrable experience with AI to join their team on an 18-month Fixed-Term basis.

Our client is looking to get AI embedded at scale – a more structured and measurable manner, into the delivery of our client’s services across the group.

This new role leads the change and adoption side of that programme: making sure consultants, support staff and business services teams understand, trust and confidently use new AI-enabled ways of working, so that the benefits are realised and measurable in every area across the group.

You will be rewarded with an excellent salary, as well as a brilliant benefits package including, hybrid 2 days on-site, pension scheme (4% matched), 3x life cover, cash plan, sick pay, salary sacrifice and many, many more perks!

Change & Engagement Lead – Key Skills:

• Proven experience leading a significant change or technology-adoption programme, ideally within professional or legal services, or another people-heavy, regulated business.
• Strong stakeholder management skills, comfortable influencing at partner and executive level and working across autonomous business units.
• Experience managing, or closely partnering with, a learning and development function.
• Excellent written and verbal communication skills, with a demonstrated ability to land one consistent message across very different audiences.
• Working understanding of reward and recognition design, sufficient to partner effectively with HR teams without owning reward design outright.
• Comfortable working with data: able to define adoption measures and use them to steer the programme, with analytics support.

Change & Engagement Lead