Change Engagement Lead

Pontoon Solutions; Warwick; On-site; GBP 50,000 - 70,000; Full time

Job summary

A prominent consulting firm is seeking a Change Engagement Lead based in Warwick for a 6-month contract. The ideal candidate will shape and deliver the communication and engagement strategy for transformation initiatives, ensuring clear messaging and stakeholder engagement. You will create a strategic engagement plan that enhances user experience and supports adoption across the organization. Strong experience in change management, communication, and stakeholder engagement is required. This mid-senior level role offers the chance to influence change in the digital landscape.

Qualifications

• Broad experience in change domains including IT and transformation.
• Proven experience in change management with a focus on communication.
• Strong planning and organizational skills.

Responsibilities

• Own the change engagement strategy at a portfolio level.
• Plan and manage communication campaigns for transformation initiatives.
• Design and deliver engaging formats like webinars and podcasts.

Skills

Strategic communication

Stakeholder engagement

Content development

Change management

Multi-channel communication

Planning and organization

Tools

Webinars

Podcasts

Intranet

Job description

Job Title

Change Engagement Lead

Location

Warwick – once per week

Contract

6 months with possibility for extension

Job Purpose

The Change Engagement Lead is responsible for shaping and delivering the communication and engagement strategy across the change, transformation, and digital landscape within the organisation. This role ensures that all digital, change, and transformation initiatives are clearly communicated, widely understood, and positively received.

The role holder will create and implement a strategic engagement plan that delivers consistent messaging, a clear tone of voice, and an enhanced user experience for employees. This will ensure alignment in narratives across teams, establish a single source of information, and strengthen engagement and adoption of change. It will also help build trust, understanding, and a sense of belonging throughout the transformation journey.

Working closely with central communications, change managers, product teams, and key business stakeholders, the Change Engagement Lead ensures that messages are consistent, on‑brand, and tailored to the needs of different audiences.

This role is pivotal in increasing awareness, trust, and engagement across the organisation, as well as supporting the successful adoption of change at all levels.

Key Accountabilities

Strategic Communication Planning

• Own the transformation and change engagement strategy at a portfolio level.
• Align messaging with strategic goals and wider organisational transformation initiatives.
• Plan and manage communication campaigns to support transformation progress, digital product launches, and individual change initiatives.

Content Development and Management

• Create or oversee the production of high‑quality content, including newsletters, videos, articles, intranet updates, and presentations.
• Ensure consistency in tone, language, and branding across all communication materials.
• Maintain the digital hub and intranet presence as the central source of information for digital change.

Engagement and Stakeholder Management

• Design and deliver engaging formats such as webinars, podcasts, and virtual events to bring digital change to life.
• Develop and maintain stakeholder feedback mechanisms and engagement metrics.
• Support the engagement needs of digital, change, and transformation teams, including internal updates and leadership communications.

Collaboration and Continuous Improvement

• Collaborate closely with the central communications team to ensure coordinated and aligned messaging.
• Continuously enhance communication tools, templates, and channels based on feedback and outcomes.

Knowledge, Experience and Technical Know‑How

• Broad experience across multiple change domains, including construction, delivery, IT, people, transformation, comms & engagement, data, and technical change.
• Ability to adapt communication style to diverse stakeholder groups, influencing and securing buy‑in at all levels.
• Proven experience as a pure change management professional (not PM/BA), with a strong focus on communication, engagement, and stakeholder adoption.
• Strong planning, organisation, and engagement capabilities, with a deep understanding of stakeholder dynamics.
• Skilled in designing and executing multi‑channel communication content—articles, videos, podcasts, webinars, events, and live sessions.
• Demonstrated ability to lead communications that create a “single voice” and enhance user experience.
• Effective negotiator with the ability to overcome resistance and drive commitment to change.
• Able to support teams and individuals through transition periods, ensuring smooth and successful adoption of new ways of working.
• Experience collaborating with workforce strategy teams to shape training needs and support strategy implementation.

Apply Now!

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Application Notice

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Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function & Industries

Other; Utilities and Construction