Change Delivery Manager

Lloyd Recruitment - Epsom; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A professional recruitment agency is seeking a Change Delivery Manager in London. This role involves leading a team to deliver strategic change initiatives, managing multiple projects, and ensuring effective communication across business and technical functions. The ideal candidate should have proven experience in change management and team development, along with excellent collaboration and communication skills.

Benefits

Up to 10% bonus based on performance

Company benefits

Qualifications

• Proven experience delivering successful change and improvement initiatives.
• Strong track record of managing and developing high-performing teams.
• Confident working across business and technical functions.

Responsibilities

• Lead and develop a team of three Analysts.
• Manage multiple initiatives ensuring delivery meets objectives.
• Build trusted relationships across departments.

Skills

Change management

Team development

Collaboration

Communication

Stakeholder management

Job description

Change Delivery Manager London-based, hybrid working Basic salary + up to 10% bonus, based on company performance and personal achievements + company benefits

As Change Delivery Manager, you will lead the delivery of strategic change initiatives and continuous improvement projects across multiple workstreams. You'll manage a team of three Change & Continuous Improvement Analysts, ensuring successful execution, stakeholder engagement, and clear communication throughout.

This is a highly collaborative role, requiring strong coordination between business, technology, and data teams. You will also lead internal change communications and champion a company-wide change network - ensuring alignment, engagement, and lasting impact.

Key Responsibilities:

• Lead and develop a team of three Analysts, equipping them to deliver effective change.
• Manage multiple initiatives simultaneously, ensuring delivery meets objectives, timelines, and quality expectations.
• Act as a bridge between business, tech, and data teams to align priorities and ensure joint ownership of outcomes.
• Build trusted relationships across departments to embed change successfully.
• Create and deliver clear, engaging communications to support internal change initiatives.
• Coordinate and empower a network of change champions to support implementation and feedback.
• Maintain a comprehensive change roadmap aligned to strategic priorities.
• Collaborate with technical teams on scoping, estimating, and resource planning.
• Monitor risks and dependencies, escalating issues where needed with mitigation plans.
• Provide clear reporting and updates to senior stakeholders on progress, challenges, and key decisions.
• Foster a delivery-focused culture built on accountability, curiosity, and adaptability.
• Adapt quickly to shifting business needs, reprioritising and realigning efforts where required.
• Bring new ideas, feedback, and best practice thinking to continuously evolve the change approach.

What We're Looking For

• Proven experience delivering successful change and improvement initiatives.
• Strong track record of managing and developing high-performing teams.
• Confident working across business and technical functions, with excellent collaboration skills.
• Experience creating clear and persuasive internal communications.
• Ability to build strong relationships with stakeholders at all levels.
• Comfortable in fast-moving, evolving environments.
• Familiarity with change management frameworks and project delivery methodologies.
• Experience in financial services is advantageous but not essential.

If you're passionate about delivering impactful change and want to play a key role in shaping how a business evolves, we'd love to hear from you.

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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.