Change Delivery Lead - Projects

West Sussex County Council; Chichester; Hybrid; GBP 46,000 - 49,000; Full time

Benefits offered by this job

Local government pension scheme

30 days annual leave + Bank holidays

Flexible working options

Training and development opportunities

Staff discounts platform

Job summary

West Sussex County Council is seeking a Change Delivery Lead – Projects in Chichester. The role focuses on delivering change initiatives across the Highways, Transport and Planning Directorate, coordinating both technical and non-technical teams.

You will drive project plans, manage risks, and ensure value is delivered efficiently. The successful candidate will bring delivery-focused, lean-agile mindset with strong communication and stakeholder engagement skills.

Qualifications

• Experience developing and executing a comprehensive change delivery strategy aligned to organisational goals.
• Collaborate with IT teams to integrate new technologies and systems.
• Foster continuous improvement by collecting feedback and implementing enhancements.
• Identify obstacles and develop mitigation plans to minimise disruption.
• Create clear communication plans for stakeholders on changes, progress and milestones.
• Engage stakeholders at various levels to understand needs and align change objectives.
• PRINCE2 or equivalent project management qualification or proven delivery experience

Responsibilities

• Lead and run change projects across the directorate.
• Manage project plans, timelines and resource allocation.
• Research issues, identify solutions and keep stakeholders updated.

Skills

Change delivery strategy

Stakeholder communication

Agile/Lean experience

Risk management

Cross-team collaboration

Education

PRINCE2 certification

Job description

About The Job

Salary: £45,529 to £48,738 per annum

Location: Your main office will be Chichester, and you may at times work across depots and sites in West Sussex.

Contract: Fixed term/Secondment to 31st March 2028

Working pattern: Full-time, 37 hours per week. Tuesdays and Wednesdays in office, other days can be worked from hybrid.

Interview date: Wednesday 18th November at County Hall, Chichester

Annual leave: 30 days holiday + Bank holidays = 38 days.

Internal candidates wishing to apply for this role will be considered for a secondment position. Please can you therefore discuss and agree this with your manager before applying for this position.

We are looking for established change professionals who bring a delivery focus, creativity, and a lean-agile mindset to deliver quality outcomes for our customers and colleagues.

As a Change Delivery Lead – Projects, you will be working closely with teams across both technical and non-technical areas of the business, optimising value, and ensuring the delivery of projects in the most efficient way.

This role is part of the Business Assurance Group within the Highways, Transport and Planning Directorate. The Business Assurance Group are responsible for Business assurance, Continuous improvement, Parish liaison, Performance & data and Systems and development.

You will be responsible for running projects, based on change initiatives across the directorate. You will play a pivotal role in managing project plans, researching issues, identifying solutions, and keeping project documentation and stakeholders updated.

What We Need From You

• Experience of developing and executing a comprehensive change delivery strategy aligned with organisational goals and objectives.
• Collaborate with IT teams to ensure seamless integration of new technologies and systems as part of the change initiatives.
• Foster a culture of continuous improvement by gathering feedback, analysing results, and implementing enhancements to the change delivery process.
• Identify potential obstacles and proactively develop mitigation plans to minimize disruptions during the change process.
• Create and deliver clear and effective communication plans to keep stakeholders informed about upcoming changes, progress, and milestones.
• Collaborate with key stakeholders at various levels to understand their needs, address concerns, and build a shared understanding of the change objectives.
• Project Management qualification (e.g., PRINCE 2) or equivalent practical experience.
• Significant knowledge of effective qualitative and quantitative research, evaluation, consultation and information gathering techniques.
• Strong project management skills, with proficiency in project planning, resource allocation, and risk management.
• Experience in Agile and/or Lean methodologies.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description via the link Change Delivery Lead - Projects

Working for us

As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide a great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:

Benefits

• an excellent local government pension scheme
• generous holiday entitlement of 30 days (plus opportunity to buy additional leave)
• a range of flexible working options, depending on your job role
• maternity, paternity, dependency and adoption leave
• volunteering opportunities
• training and development opportunities, including coaching and mentoring
• a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)
• health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

For a full list this can be found at our Rewards and Benefits page.

Further information

The reference number for this role is 166

For an informal conversation or for further information regarding the role, please contact Helena Sattari (Continuous Improvement Manager) at [e-mail]

For issues or queries regarding your application please contact [e-mail].

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

Equity, inclusion, accessibility and diversity is very important to West Sussex County Council. We welcome and encourage applications from people of all cultures, ethnicities, identities, backgrounds and lived experiences, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.