Change, Comms & Training Lead

Tarmac Trading Limited; Mountsorrel; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Discounts on retailers

Employee Assistance helpline

Employee Communities

Training and development opportunities

Job summary

Tarmac Trading Limited is seeking a Change, Communications & Training Lead to own the end-to-end change strategy for Project Falcon. You will lead a multidisciplinary team, engage stakeholders and ensure readiness at every stage of the programme.

You’ll drive adoption through engaging communications, robust training design and governance-ready readiness frameworks, supporting go-live and seamless transition to business-as-usual operations.

Qualifications

• Degree-level education or equivalent professional experience.
• Change Management certification such as Prosci, APMG Change Management or CMI is highly desirable.

Responsibilities

• Developing and delivering the overall change strategy, roadmap and success measures.
• Leading and inspiring a multidisciplinary Change Management team.
• Driving stakeholder engagement, sponsorship and resistance management strategies.
• Overseeing programme communications through dedicated communications specialists.
• Ensuring effective training design, delivery and adoption through the training function.
• Establishing business readiness frameworks and providing go/no-go recommendations to programme governance.
• Monitoring adoption metrics and implementing targeted interventions where needed.
• Managing change risks, dependencies, budgets and resource planning.
• Building strong relationships with senior leaders, operational teams and key stakeholders across the business.
• Supporting successful go-live, hypercare and transition into business-as-usual operations.

Skills

Strategic thinking

Leadership

Change management

Stakeholder engagement

Communication & influencing

Problem solving

Education

Degree-level education

Tools

SAP

ERP systems

Order-to-dispatch systems

Job description

What You'll Be Doing

As the Change, Communications & Training Lead, you'll own the end-to-end change strategy and readiness approach for Project Falcon.

Leading a team of change, communications and training specialists, you'll ensure employees are engaged, equipped and ready for change at every stage of the programme.

Key responsibilities include:

• Developing and delivering the overall change strategy, roadmap and success measures
• Leading and inspiring a multidisciplinary Change Management team
• Driving stakeholder engagement, sponsorship and resistance management strategies
• Overseeing programme communications through dedicated communications specialists
• Ensuring effective training design, delivery and adoption through the training function
• Establishing business readiness frameworks and providing go/no-go recommendations to programme governance
• Monitoring adoption metrics and implementing targeted interventions where needed
• Managing change risks, dependencies, budgets and resource planning
• Building strong relationships with senior leaders, operational teams and key stakeholders across the business
• Supporting successful go-live, hypercare and transition into business-as-usual operations

What We're Looking For

You'll be a strategic thinker who can also roll up your sleeves and make things happen. We're looking for someone who combines strong leadership skills with practical transformation experience and can confidently influence stakeholders at all levels.

You’ll Bring

• Proven experience leading change management for large-scale technology or operational transformation programmes
• Experience developing change strategies, governance frameworks, readiness assessments and adoption measures
• Strong leadership experience across change, communications and training functions
• Expertise in stakeholder engagement, sponsor activation and resistance management
• Experience managing programme risks, budgets, resources and dependencies
• The ability to provide evidence-based readiness insights to senior governance groups
• Excellent communication, facilitation and influencing skills

Desirable Experience

• Manufacturing, logistics, building materials or other operationally intensive industries
• ERP-enabled transformation programmes
• SAP or order-to-dispatch system implementations
• Multi-site deployment and rollout environments

Qualifications

• Degree-level education or equivalent professional experience
• Change Management certification such as Prosci, APMG Change Management or CMI is highly desirable

Why Join Tarmac?

This is an opportunity to make a genuine impact on a business-wide transformation programme that will shape how Tarmac operates for years to come.

You'll work alongside experienced programme leaders, influence strategic decisions, and lead a talented team through a highly visible and rewarding transformation journey.

Why Tarmac

We don't just offer a job, we offer a career. Apart from this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities

Tarmac is committed to being a Forces-friendly employer. If you're coming from a military background, we'll support your transition and help you build a successful career with us.

We're proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we're here to support you.