Change Analyst - Launch & Live Proving (12 month FTC)

Head Office; Leeds; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Hybrid working – 2 days per week inthe

Annual bonus up to 12%

Matched pension up to 10%

26 days holiday + bank holidays + HOLP

Colleague Mortgage and Saver products

2 days volunteering per year

Job summary

Leeds Building Society is seeking a Change Analyst to join our Core Transformation programme's Business Readiness team. You will prepare the business for new systems and ways of working, and help colleagues understand, plan for and navigate change.

You will facilitate workshops, capture outcomes and analyse operational data to inform decisions, identify risks and track progress, bringing structure and clarity to a complex transformation programme.

Qualifications

• Experience supporting change, transformation, business readiness or related analytical activities, ideally within a complex programme environment.
• Ability to assess how change impacts people, customers, processes and operations, translating findings into clear actions and practical readiness plans.
• Strong analytical skills, with the ability to gather, interpret and present data and stakeholder insights to support informed decisions.

Responsibilities

• Prepare the business for the launch of new systems and ways of working, helping colleagues understand, plan for and navigate change.
• Support business readiness activities, assess impact of change and turn complex information into clear, actionable insights and plans.
• Facilitate workshops, capture outcomes and analyse operational data to inform decisions, identify risks and track progress.

Skills

Change analysis

Business readiness

Workshop facilitation

Data analysis

Stakeholder engagement

Regulated environment

Organisational skills

Job description

How you'll help us live our purpose

We've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation. It's a purpose that drives everything we do. And you can play your part too – we're looking for a Change Analyst, to join our Core Transformation programme's Business Readiness team.

How you'll make a difference

You'll play an important role in preparing our business for the launch of new systems and ways of working, helping colleagues and teams understand, plan for and successfully navigate change.

Working closely with colleagues across the Society, you'll support business readiness activities, assess the impact of change and turn complex information into clear, actionable insights and plans. You'll facilitate workshops, capture outcomes and analyse operational data to inform decisions, identify risks and track progress. Bringing structure and clarity to a complex transformation programme, you'll help ensure our people, processes and operations are ready for a safe and successful launch.

What will you bring to the role?

• Experience supporting change, transformation, business readiness or related analytical activities, ideally within a complex programme environment.
• Ability to assess how change impacts people, customers, processes and operations, translating findings into clear actions and practical readiness plans.
• Strong analytical skills, with the ability to gather, interpret and present data and stakeholder insights to support informed decisions.
• Confident facilitating workshops, engaging stakeholders and capturing discussions, decisions and actions to support delivery.
• Strong communication and relationship-building skills, with the ability to work collaboratively across different business areas and constructively challenge where needed.
• Good understanding of change management principles, business readiness activities and project delivery processes.
• Highly organised, proactive and adaptable, with the ability to manage competing priorities, maintain accurate documentation and work effectively through ambiguity.
• Experience within a regulated environment, ideally financial services, would be advantageous.

And in return, you'll get the best from us:

• Hybrid working – 2 days per week in the office
• Annual bonus of up to 12%
• Matched pension contributions up to 10%
• 26 days holiday, plus bank holidays and holiday purchase scheme
• Colleague Mortgage and Saver products
• 2 days' volunteering per year

We'll give you a place to belong with the support to learn, develop and shape a meaningful career.

Why choose us?

Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises how we've embedded our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.