Change Analyst - Energy Codes

Gemserv, a Talan Company | B Corp Certified; London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading consultancy in the energy sector seeks a Change Analyst. This role involves ensuring effective change processes in the GB energy market, engaging with stakeholders, and providing critical documentation. The position offers a competitive salary and benefits, with opportunities for personal development.

Benefits

Private Bupa health care

Matched pension contributions

Flexible working

Life Assurance

Cycle to Work scheme

Employee Assistance Programme

Season Ticket Loan

Buy and Sell annual leave

Gym membership discounts

Qualifications

• Experience in the GB energy market.
• Understanding of the regulatory framework for the GB energy market.
• Experience in developing solutions to complex problems.

Responsibilities

• Develop an understanding of Energy Codes and impacts on stakeholders.
• Provide support to stakeholders during the change process.
• Produce Change Proposal Plans and documentation.

Skills

Analytical skills

Exceptional communication skills

Ability to understand complex information

Interpersonal skills

Detail-oriented

Job description

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1 day ago

• Gemserv Ltd
• London
• Contract
• Expired
• Competitive

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Company Description

Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today’s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries including pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more.

Job Description

The Role

The codes we support and operate in are at the heart of the regulation of the GB energy market, setting the standards for new and improved ways of working. Covering the complete breadth of the market, they have introduced a new model of cooperation and best practice for Code Management and delivery of a new digital, modern, and accessible, consumer-centric code.

The Codes Change Management Team is responsible for the detailed analysis, solution design, and requirement specification for all Change Proposals in the Retail Energy Code (REC), Smart Energy Code (SEC), and Independent Gas Transporters’ (IGT) Unified Network Code (UNC) sectors. It is empowered and responsible for delivering changes to industry, proactively raising Change Proposals to address known issues and opportunities, and prioritising the change agenda to deliver an innovative, transparent, and effective change process that focuses on consumer outcomes.

The Change Management Team is empowered and responsible for delivering a strategic programme of change to the industry, proactively raising Change Proposals to address known issues and opportunities, and prioritising the change agenda to deliver an innovative, transparent, and effective change process that focuses on consumer outcomes.

The Change Analyst will be responsible for the day-to-day operation of the change process through to implementation, developing solutions to address complex and/or technical issues, and realise opportunities in the energy market. This will involve engaging with stakeholders to capture views and impacts, producing change documentation, and ensuring products remain accurate and up to date.

Responsibilities

• Develop an in-depth understanding of the Energy Codes, their products, and the end-to-end impacts of these on industry stakeholders and consumers.
• Provide advice and support to parties and stakeholders in understanding and engaging in the change process.
• Identify the impacts of Change Proposals on code products, parties and service providers, consumers, and other industry codes.
• Analyse the root causes of issues and develop effective, proportionate, and enduring change solutions in collaboration with other Code Manager Service Providers.
• Produce comprehensive, accurate and realistic Change Proposal Plans setting out a timetable for each Change Proposal relative to its complexity, importance and time-sensitivity.
• Produce and review responses to impact assessments and consultations, identifying required amendments to solution options and legal drafting.
• Complete cost-benefit analysis and produce robust business cases to support the case for approving or rejecting Change Proposals.
• Produce high-quality change documentation to internal quality standards.
• Develop and maintain strong, collaborative working relationships with other Code Managers and Code Manager Service Providers.
• Provide 2nd line support to the service desk to resolve change management queries and assist with front-line queries during busy periods.

Competitive salary plus an excellent benefits package

Office Location - London, hybrid working

Qualifications

Requirements

The successful candidate will be able to demonstrate the following skills, knowledge, and experience:

Required Experience

• Demonstrable experience in the GB energy market in a relevant role.
• Understanding of the regulatory framework for the GB energy market.
• Experience developing solutions to complex operational and technical issues impacting a variety of stakeholder.

Required Skillset

• Adept and versatile with the ability to understand and process vast, complex information.
• Ability to identify and understand the impacts of policy development and regulatory change on a broad range of stakeholders.
• Analytical skills to identify the root-cause of issues and develop optimal solution options.
• Exceptional communication skills, both written and verbal, able to understand and articulate complex issues to all levels of seniority and to technical and non-technical audiences.
• A keen eye for detail and the highest standard of quality for themselves and others.
• Passionate about delivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do.
• Be a team player, with strong interpersonal skills, working collaboratively towards a shared vision for the future.

Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental, and Energy Management Systems.

Additional Information

WHAT WE OFFER s Reward and recognition schem es Flexible work ing Private Bupa health care Life Assurance (up to 4 times annual sa lary) Matched pension contrib utions Season Tick et Loan Cycle to wor k scheme Buy and Sell ann ual leave Reimbursement of eye test and up to £50 towards glasses o r contacts Corporat e gym rates Employee Assistan ce Programme Summer and Christmas parties, along with monthly Social@77

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