Change & Adoption Lead - Integration & M&A

Hollybank Trustees Ltd; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Extra holidays

Pension

Death in service

Membership support

Dental/Optical reimbursement

Dress for your Diary

Job summary

Affinia is seeking an experienced Change Management & Adoption Lead to own the colleague journey through acquisition integration, turning structural change into genuine adoption. This role ensures people joining and moving through the organisation feel informed, respected and supported, and that new ways of working are embraced rather than merely imposed.

Working alongside the integration team, you will design and deliver the change and adoption approach across each integration – communications,

Qualifications

• Proven experience leading change management on complex business change, ideally in a high-growth or integration environment.
• Strong grounding in a recognised change methodology (e.g. Prosci/ADKAR or equivalent).
• Demonstrable experience of communications, engagement and training/readiness planning across a colleague change journey.
• Experience designing and running colleague-sentiment or adoption measurement and turning insight into action.
• Excellent interpersonal and influencing skills, with high emotional intelligence and the ability to build trust quickly at all levels.
• Strong stakeholder management, with the credibility to coach senior leaders as change sponsors.
• Highly organised and self-motivated, comfortable operating with autonomy across multiple concurrent changes.
• Previous experience in professional &/or financial services; previous accountancy sector experience would be beneficial.

Responsibilities

• Change Strategy & Planning: Own the change management and adoption approach for each integration, assessing change impact across people, process and systems and building the plans that move colleagues from awareness through to adoption.
• Communications & Engagement: Design and deliver clear, honest and well-timed communications and engagement across the colleague journey, working with Marketing and Communications and business leadership.
• Champion Network: Build, equip and lead a network of local integration champions across sites, giving each integration visible, trusted advocates on the ground and a fast feedback loop between colleagues and the programme.
• Training & Readiness: Coordinate the training and business-readiness activity that equips colleagues to operate confidently in new systems, processes and ways of working, ensuring readiness is evidenced before go‑live and support is in place through the transition.
• Sentiment Measurement & Insight: Stand up and run colleague-sentiment and adoption measurement, including baseline and pulse tracking, turning insight into targeted intervention and giving leadership a clear read on how well change is landing.
• Stakeholder Management: Work across the integration team, Enabling Function and Service Line leads and acquired business leadership to align messaging, surface people risks and embed change ownership beyond the programme, coaching leaders and managers to act as effective change sponsors.
• Adoption & Continuous Improvement: Track adoption through to embedding, capturing lessons and continuously improving the change and adoption toolkit, templates and approach so that each successive integration lands more smoothly than the last.

Skills

Change management leadership

Stakeholder management

Emotional intelligence

Communications planning

Training readiness

M&A integration experience

Prosci/ADKAR

Private equity environment

Job description

Affinia is seeking an experienced Change Management & Adoption Lead to own the colleague journey through acquisition integration, turning structural change into genuine adoption. This role ensures people joining and moving through the organisation feel informed, respected and supported, and that new ways of working are embraced rather than merely imposed.

Working alongside the integration team, you will design and deliver the change and adoption approach across each integration – communications,