CFO Hub Support Worker

Shaw Trust; Chatham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Shaw Trust seeks an individual to manage a caseload of participants, helping them navigate and overcome barriers to education, training, and employment. The role involves collaborating with external stakeholders and delivering support at on-ground hubs in Chatham. Exceptional interpersonal skills and experience in managing complex needs are crucial for success in this social purpose organization dedicated to fostering inclusivity and equality.

Benefits

25 days annual leave plus bank holidays

Paid volunteering leave

Enhanced pension scheme

Life Assurance

Access to learning and development opportunities

Qualifications

• Demonstrable experience of motivating and supporting individuals with multiple and complex needs.
• Strong track record of successfully working to targets and KPIs.
• Experience of working with external stakeholders in providing exceptional participant support.
• Understanding of and positive attitude towards community and social inclusion.

Responsibilities

• Managing a caseload of participants in the community.
• Supporting participants to engage and break down barriers to resettlement.
• Facilitating delivery at pop up Satellite Hubs across the region.

Skills

Motivating individuals

Data entry accuracy

Working to targets and KPIs

Stakeholder engagement

Understanding of mental and physical health

Community and social inclusion

Job description

"Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation."

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

Managing a caseload of participants in the community and CFO (Creating Future Opportunities) Activity Hubs, supporting them to engage and break down barriers to successful resettlement, achieve agreed milestones and develop enhanced skillsets. Facilitating delivery at pop up Satellite Hubs across the region.

Essential:

You will have:

• Demonstrable experience of motivating and supporting individuals with multiple and complex needs to overcome barriers and progress towards future goals of education, training and employment.

• Experience with data entry, accuracy, and attention to detail.
• Strong track record of successfully working to targets and KPIs.
• Experience of working with external stakeholders in providing exceptional participant support or progression routes, working with employers or local authorities or health services or voluntary sector organisations.
• An understanding of, and positive attitude towards: mental and physical health; community and social inclusion; and a strength and assets-based approach to engaging participants.

Download the Job Description for full details.

Location:

Chatham, Kent

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network, Neurodiversity Peer Support Network, Menopause Peer Support Group, The MANaging Network, The Young Professionals Network and Back to Work Support Group)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme.
• We are proud to hold the menopause friendly accreditation, hosting a regular Menopause Peer Support Groups providing a safe space for colleagues share experiences or ask questions.
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact: [e-mail]

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

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