Centre Receptionist/Administrator

Kumon Educational Uk Co Ltd

Ealing

On-site

GBP 20,700 - 25,300

Full time

14 days+

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Benefits offered by this job

Annual salary reviews

Extensive training opportunities

Free Kumon tuition for children

Retail discounts

Company pension

Job summary

An educational organization in Ealing is seeking an Administrator to ensure an efficient reception service and maintain relationships with parents. The ideal candidate will have a strong administrative background, proficiency in Microsoft Office, and a passion for aiding children's education. Duties include managing student sign-ins, welcoming parents, and assisting with general administration. Flexible hours and opportunities for professional development are offered in addition to benefits such as annual salary reviews and free Kumon tuition for children.

Qualifications

Proven track record in administrative roles.
Must have proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
Able to manage workload during busy periods.

Responsibilities

Provide a professional reception service for the centre.
Maintain positive relationships with Kumon parents.
Manage student sign in and sign out processes.

Skills

Administrative skills

Proficiency in Microsoft Office

Excellent telephone manner

Good communication skills

Attention to detail

Team player

Ability to prioritize tasks

Flexible working hours

Positive attitude towards children

Education

Grade B in Maths and English GCSE (or equivalent)

Job description

Salary

£23,000 per annum

Details

Kumon develops every child’s potential, offering maths and English study programmes to more than four million students worldwide. This centre is the central hub for Kumon instruction learning and development for all Kumon associates and new Instructors.

Key responsibilities of this role will include:

Providing a professional reception service for the centre.
Welcoming parents and taking messages.
Communicating with Kumon parents regarding issues such as absences, discontinuance, and payments.
Maintaining positive relationships with Kumon parents.
Student sign in and sign out, including parent pick-up responsibility.
New student form collection.
Simple enrolment explanation.
Carrying out other general administration duties.

Key skills and experience required for this role are:

Proven track record in administrative roles.
Proficient with the full range of Microsoft Office packages including but not limited to Word, Excel, PowerPoint, and Outlook.
Excellent telephone manner.
Team player, but ability to work on own initiative.
Ability to work on multiple tasks.
Good communication skills.
Ability to prioritise and manage own workload amid conflicting demands and busy work periods.
Professional manner, Enthusiasm and Positive attitude.
Exceptional attention to detail.
Flexible approach to working hours.
Positive and caring interest in children and their capabilities.
Must have Grade B in Maths and English GCSE (or equivalent).

Associates at Kumon share a passion for education, and the desire to help children achieve their full potential. No matter what your role is, you will make a real difference in developing students' abilities and will help you to achieve your full potential too.

Recruitment:

Stage 1 - Telephone Meeting with Recruitment Coordinator
Stage 2 - Orientation Meeting; including proficiency tests in Maths, English, and Aptitude
Stage 3 - Competency-based interview

Working hours