Centre Manager (with Technical Ability) - HAC - Middlesborough

Halfords; York and North Yorkshire; On-site; GBP 33,000 - 38,000; Full time

Job summary

Join a leading automotive service provider as a Centre Manager, where you’ll lead a dynamic team in delivering exceptional customer experiences. This role offers a fantastic opportunity for career progression, supported by comprehensive training and development programs. With a focus on team leadership and customer satisfaction, you will play a crucial role in driving business performance while enjoying a range of benefits including a competitive salary, uncapped bonuses, and discounts on products and services. Be part of an inclusive and rapidly growing company that values diversity and encourages applications from all backgrounds.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on groceries and shopping

Family & Friends Discount Events

Cycle to Work Scheme

Financial planning support

24/7 GP Access

Share save scheme

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Strong leadership skills in the automotive industry.
• Experience in customer satisfaction and team management.

Responsibilities

• Lead the autocentre team to deliver excellent customer service.
• Drive business performance and manage compliance standards.

Skills

Leadership and team management

Customer satisfaction

Coaching and team development

Health and Safety compliance

Sales management and KPI's

Communication skills

IT proficiency

Time management

Driving licence

Job description

Centre Manager (with Technical Ability) - HAC - Middlesborough

Apply now Job no: 553450
Work type: Full time
Site: Middlesborough
Categories: Autocentre Management
Location: North Yorkshire
Salary: £33,000 - £38,000 per annum + bonus
Business Area: Autocentres

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!

Average uncapped bonus: £10,800 per year (with potential to earn more)
Working hours: 5 days a week
Earn extra: with our refer a friend scheme – T&C’s Apply.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
• Discounts on groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience:

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management
• Engaging and motivational, coaching-based approach to team development and able to provide in-the-moment training
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written
• IT proficient, with the willingness to learn in-house systems
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.