Centre Manager - Residential Outdoor Education Centre

TN United Kingdom; Mid Sussex; On-site; GBP 38,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Centre Manager to lead a vibrant team in a stunning natural setting. This role involves overseeing operations and ensuring exceptional service delivery while managing a diverse team. With a commitment to outdoor education, the organization offers a supportive environment for personal and professional growth. Enjoy competitive benefits, including generous holiday entitlement and health plans, while working in a picturesque location that inspires learning and exploration. If you're passionate about education and leadership, this is your chance to make a meaningful impact.

Benefits

28 days annual leave

Life Assurance

Health Cash Plan

Discounts on brands

Flexible working options

Learning and development opportunities

Qualifications

• Strong business management skills and experience in a similar environment.
• Ability to communicate effectively to diverse audiences.

Responsibilities

• Oversee day-to-day operations and management of the learning center.
• Lead and develop the team to ensure excellent customer service.

Skills

Business Management

Team Leadership

Customer Service

Communication

Time Management

Education

Experience in Leisure or Education Sector

Job description

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Client:

Field Studies Council

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f4b427ea85d0

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Are you a customer focussed, people manager with experience of leading teams to achieve great things?

• Permanent full-time contract
• Your new place of work is in a beautiful location, be surrounded by nature on your lunchbreak.
• Starting salary circa £38,618 per annum
• Excellent benefits – including 28 days annual leave + bank holidays, life assurance and a health cash plan, see the full list below.

Love where you work!

Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.

We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

As our Centre Manager you will have a key operational and leadership role within our charity. You’ll work closely with the Head of Education and Operations to ensure the effective running of your centre, making sure that all activities are in line with the Field Studies Council vision and strategy.

You will have overall responsibility for the day-to-day operations, management and performance of your busy residential learning location. This will involve budgeting and ensuring effective systems are in place to meet customers’ expectations. As well as working with our Sales and Business Development teams to actively retain and develop new business opportunities.

You will be able to successfully lead and manage your team, providing clear direction, motivation, support, and feedback. As well as play an active role in recruiting, inducting, and developing each team member ensuring that they are performing to their highest potential with a strong focus on delivering excellent customer service.

Please refer to the vacancy pack for further information on the full responsibilities of this position.

Where you’ll be based

Located next to Box Hill in Surrey, the Field Studies Council Juniper Hall centre has beautiful scenery and countryside surroundings yet is very easy to reach by car or public transport.

Juniper Hall has two accommodation blocks and can accommodate a maximum of 130 guests.

We are fortunate that our learning location has a variety of outdoor field sites in close proximity. This allows our visitors to study numerous subject matters including, grassland and woodland studies, urban and rural regeneration studies, fluvial studies, freshwater ecology, and coastal management.

Who we’re looking for

You will have developed strong business management skills from your previous work experience and be confident to deliver the day-to-day operational functions of a busy learning environment.

Previous experience working in a similar centre environment within the leisure, hospitality or education sectors is advantageous.

In addition, you will have:

• Ability to communicate effectively to a diverse range of audiences.
• A proactive approach to personal development. You will be motivated to learn new skills and seek new challenges, as well as be able to inspire others to do the same.
• Demonstrable time management and prioritisation skills.
• Commitment to learning in the outdoor environment.

Sound like the role for you? Come and be part of the team! We look forward to your application.

* Your benefits whilst working with us will include:

• Financial - We offer competitive salaries, sick pay, pension schemes, life assurance, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
• Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
• Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
• Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.

If you have any queries regarding this vacancy, please contact Nick Lapthorn on for information or to arrange a call.

The closing date for receipt of your completed application is noon on 24 July 2024.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council Juniper Hall on 14August 2024.

Shortlisted applicants will be contacted by email.