Centre Manager - Five Valleys, Stroud

Five Valleys Stroud; Stroud; On-site; GBP 38,000 - 44,000; Full time

Job summary

A leading shopping centre in Stroud seeks an enthusiastic Centre Manager to lead its operations during an exciting phase of investment. The ideal candidate will have retail and customer service experience, managing operations and enhancing marketing strategies. This role promises good prospects for career development and engagement with the community, making it a key position for the centre's future.

Benefits

Company pension

On-site parking

Qualifications

• 1 year of retail management experience preferred.
• 1 year of customer service experience preferred.

Responsibilities

• Manage day-to-day operations and support the on-site team.
• Oversee the centre's street food market and liaise with tenants.
• Develop marketing strategies and manage the centre's budget.

Skills

Retail Management

Customer Service

Marketing

Job description

Hours: Full time, including weekends on a rota basis

Wage: From £38,000 - dependent on experience

This is an exciting role to manage all aspects of a busy flagship shopping centre which is currently undergoing a phased programme of investment. We are looking for a highly motivated team player who can deliver the events, marketing and advertising strategy to attract footfall to the centre and support our tenants in building up their businesses. The role also involves securing additional revenue for the centre and building strong relationships with the wider community. This is an exciting opportunity to head up this new town centre through its phased programme of improvements.

We are looking for an energetic, enthusiastic and organised candidate who is to join the team at this exciting time for the centre and the town. The role suits a candidate with retail and customer service experience, and someone keen to get involved in all aspects of centre management, with good prospects for career development and growth.

Key Responsibilities and Duties include:

• Manage the centres operations on a day to day basis, supporting and managing the on site team as well as an assistant centre manager.
• Manage and oversee the centre's popular street food market.
• Tenant liaison, including support and gathering trade feedback from both national and independent retailers.
• Developing the centre's diary of events and marketing calendar.
• Website and related social media updates.
• Work closely with the in-house PR team and graphic design team to deliver a strong marketing campaign strategy for the centre.
• Manage and control all Health & Safety and Operational functions on the Centre.
• Manage and control the overall budget.
• Manage waste and recycling on the centre ensuring high standards of recycling are maintained.
• Establish good working relationships with key stakeholders, local businesses and potential event sponsors.
• Work with the wider community including local schools, charities, Chamber of Trade and other community groups.
• Generate ancillary income streams including selling advertising space and concessionary space on Centre.
• Carry out general day to day administrative duties. while providing a high level of customer service to shoppers and visitors to the centre.

Additional Information

• Benefits: Company pension, On-site parking
• Schedule: 8 hour shift, Weekend availability
• Experience: Retail Management: 1 year (preferred), Customer Service: 1 year (preferred)
• Ability to Commute: Stroud (required)

How To Apply

Send your CV and a covering letter to the Operations Director Jodie Grundy