Centre Manager

Halfords Group PLC; Wales; On-site; GBP 34,000; Full time

Job summary

An established industry player is seeking a dynamic Centre Manager to lead a team in the UK's largest automotive service business. This role offers a chance to drive business performance and enhance customer experience while enjoying a range of benefits, including an uncapped bonus scheme. With opportunities for career progression and training, this position is ideal for those passionate about leadership in the automotive sector. Join a forward-thinking company that values diversity and inclusion, and be part of a success story focused on motoring services and electric mobility.

Benefits

Average uncapped bonus of £10,800

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Discounts on groceries and shopping

Family & Friends Discount Events

Cycle to Work Scheme

Financial planning support via Wagestream

GP Access 24/7

Pension Scheme & Life Assurance

Qualifications

• Experience in leading teams within the automotive industry.
• Strong focus on customer satisfaction and compliance standards.

Responsibilities

• Lead and motivate the team to achieve business performance.
• Ensure excellent customer journey and satisfaction.

Skills

Leadership skills

Customer satisfaction management

Team management

Coaching and training

Compliance standards knowledge

Sales management

Communication skills

IT proficiency

Time management

Driving licence

Job description

Apply now Job no: 555389
Work type: Full time
Site: Bangor
Categories: Autocentre Management
Location: Gwynedd
Salary: £34,000 per annum + bonus
Business Area: National Tyres and Autocare

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!

Key Benefits:

• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.
• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
• Discounts on groceries, shopping, insurance, days out, restaurants, and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and Experience:

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management
• Engaging and motivational, coaching-based approach to team development and able to provide in-the-moment training
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written
• IT Proficient, with the willingness to learn in-house systems
• Good time management
• A current valid driving licence

National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.