Centre Manager

Kwik Fit; Sutton-in-Ashfield; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Discount at supermarkets and high-stre

Up to 50% off at Kwik Fit

Wagestream

Eyecare

Easy-book appointments with a free onl

Cycle-to-work

Free mortgage advice

Life assurance

Employee Assistance Programme

Full-pay paternity leave

Job summary

Kwik Fit is seeking a proactive Centre Manager to lead a busy service centre and drive customer satisfaction across the local community. You will own day-to-day operations, manage a team of technicians and front-of-house staff, and deliver results that keep customers coming back.

You'll have a proven track record in customer-facing management, a passion for developing people, and the confidence to implement ideas that boost centre performance and profitability.

Qualifications

• Proven track record in a customer-facing management role.
• Experience fixing cars and managing teams.
• Confident in driving profitability and implementing new ideas.

Responsibilities

• Oversee daily operations to turnaround every job.
• Lead and develop Centre teams and front-of-house staff.
• Implement ideas to differentiate the centre and boost profitability.
• Build and maintain strong community reputation for the centre.

Skills

Team management

Customer-facing

Retail leadership

Job description

Do you know how to turn an auto repair Centre into a hub of the local community? Because that's what our Centre Managers do—and they're very well rewarded for it.They understand that profitability comes from delivering real peace of mind motoring for our customers, and they get everyone at the Centre on board with it.There are some great rewards that come with being a Centre Manager, and there's room to move up to Master Manager and beyond.These are the perks of joining one of the biggest car servicing and repair companies in the UK.Up for it? Then keep reading.

The Day to Day

As Centre Manager, the day-to-day order of business is your call—you're responsible for making sure we can turn around every job that we need to each day.Every Centre Manager brings their own style to doing this but, ultimately, it comes down to making the Centre a great place to work where everyone wants to give it their all.It also means getting creative about how you connect with customers.Got a great idea that will help your Centre stand out from the competition? You'll be empowered to implement it and reap the rewards in bonuses.

Who we're looking for

We want to meet autocare professionals with a proven track record in a customer-facing management role. You'll have earned your stripes fixing cars and managing teams and have the kind of charm that builds our reputation in the community. Confident in your abilities, yet open minded about new ways to increase profit, you'll run the Centre like it's your own business—taking ownership of equipment, stock and skills development and reaping the rewards when you thrive. Personal development will also be high on your list, and you'll want to develop behaviours that make you a better manager and drive your career.

The Perks

You’ll be in for some of the best benefits in the industry. They include:

• Discount at supermarkets and high street retailers.
• Up to 50% off at Kwik Fit.
• Wagestream—access your wages before payday.
• Eyecare—free examinations and discounted/free glasses.
• Easy-book appointments with a free online GP.
• Cycle-to-work scheme.
• Free mortgage advice.
• Life assurance.
• Employee Assistance Programme.
• Full-pay paternity leave.

About us

Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades.In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints.From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common—to keep our customers safe on the road.