Centre Manager

Kwik Fit; St Albans; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Discounts at retailers and groceries

Up to 50% off at Kwik Fit services

Wagestream: access your wages before 1

Eyecare: free eye exams

Online GP

Cycle-to-work scheme

Mortgage advice

Life assurance

Employee Assistance Programme

Full-pay paternity leave

Job summary

Kwik Fit is seeking a Centre Manager to lead daily operations and deliver excellent service across a network of centres. You will manage teams, own centre performance and drive customer engagement while identifying ideas to boost profitability and customer satisfaction.

The role rewards initiative and results, with opportunities for progression within one of the UK’s largest car servicing brands. Join a busy, community-focused centre and help keep customers safe on the road.

Qualifications

• Proven track record in a customer-facing management role.
• Experience fixing cars and managing teams.
• Willingness to develop behaviours that improve management performance.

Responsibilities

• Oversee day-to-day operations to turnaround every job and keep the centre productive.
• Run the centre like your own business, owning equipment, stock and skills development.
• Develop customer engagement ideas and implement them to boost profits and customer satisfaction.

Skills

Leadership

Customer management

Team management

Proactive problem solving

Job description

Work with us

Do you know how to turn an auto repair Centre into a hub of the local community? Because that's what our Centre Managers do—and they're very well rewarded for it.They understand that profitability comes from delivering real peace of mind motoring for our customers, and they get everyone at the Centre on board with it.There are some great rewards that come with being a Centre Manager, and there's room to move up to Master Manager and beyond.These are the perks of joining one of the biggest car servicing and repair companies in the UK.Up for it? Then keep reading.

The Day to Day

As Centre Manager, the day-to-day order of business is your call—you're responsible for making sure we can turn around every job that we need to each day.Every Centre Manager brings their own style to doing this but, ultimately, it comes down to making the Centre a great place to work where everyone wants to give it their all.It also means getting creative about how you connect with customers.Got a great idea that will help your Centre stand out from the competition? You'll be empowered to implement it and reap the rewards in bonuses.

Who we're looking for

We want to meet autocare professionals with a proven track record in a customer-facing management role. You'll have earned your stripes fixing cars and managing teams and have the kind of charm that builds our reputation in the community. Confident in your abilities, yet open minded about new ways to increase profit, you'll run the Centre like it's your own business—taking ownership of equipment, stock and skills development and reaping the rewards when you thrive. Personal development will also be high on your list, and you'll want to develop behaviours that make you a better manager and drive your career.

The Perks

You’ll be in for some of the best benefits in the industry. They include:

• Discount at supermarkets and high street retailers.
• Up to 50% off at Kwik Fit.
• Wagestream—access your wages before payday.
• Eyecare—free examinations and discounted/free glasses.
• Easy-book appointments with a free online GP.
• Cycle-to-work scheme.
• Free mortgage advice.
• Life assurance.
• Employee Assistance Programme.
• Full-pay paternity leave.

About us

Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades.In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints.From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common—to keep our customers safe on the road.

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