Centre Manager

Halfords; Runcorn; On-site; GBP 34,000; Full time

Job summary

An established industry player is seeking a dynamic Centre Manager to lead a team in the UK's largest automotive service business. This role offers a fantastic opportunity to drive business performance while ensuring exceptional customer experiences. With a focus on team development and compliance, you will have the chance to progress your career through comprehensive training and qualifications. Enjoy an attractive salary and an uncapped bonus scheme, along with numerous benefits that promote work-life balance and well-being. If you're passionate about leadership and customer service, this is the perfect opportunity to make a significant impact!

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Discounts on groceries and shopping

Family & Friends Discount Events

Cycle to Work Scheme

Financial planning support

24/7 GP Access

Share Save scheme

Health Cash Plan

Qualifications

• Strong leadership and team management experience in the automotive industry.
• Proven track record of delivering high customer satisfaction and managing KPIs.

Responsibilities

• Lead the team to success and enhance customer journey and satisfaction.
• Drive business performance and provide in-the-moment training.

Skills

Leadership skills

Customer satisfaction management

Team development

Health and Safety compliance

Sales management

Communication skills

IT proficiency

Time management

Valid driving licence

Job description

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!

Salary and Benefits:

• £34,000 per annum
• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&Cs Apply

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
• Discounts on groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share Save scheme with a 20% discount on shares
• Health Cash Plan – access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords, including access to hybrid training plus the ATA & MOT Tester Qualifications.

Skills and Experience:

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management
• Engaging and motivational, coaching-based approach to team development and able to provide in-the-moment training
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPIs
• Excellent communication skills, both verbal and written
• IT proficient, with the willingness to learn in-house systems
• Good time management
• A current valid driving licence

National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.