Centre Manager

Kwik-Fit (GB) Ltd; North East; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading car servicing company is seeking a Centre Manager to oversee daily operations and enhance customer engagement at their North East location. The ideal candidate will have a strong background in auto repair and management, combining leadership skills with a creative approach to business growth. Benefits include significant discounts, health and wellness perks, and opportunities for personal development.

Benefits

Discount at supermarkets and high street retailers

Up to 50% off at Kwik Fit

Wagestream - access your wages before payday

Eyecare - free examinations and discounted/free glasses

Easy-book appointments with a free online GP

Cycle-to-work scheme

Free mortgage advice

Life assurance

Employee Assistance Programme

Full-pay paternity leave

Qualifications

• Proven track record in a customer-facing management role.
• Experience in fixing cars and managing teams.
• Charm and confidence to build community reputation.

Responsibilities

• Manage daily operations of the auto repair Centre.
• Implement creative ideas to enhance customer engagement.
• Take ownership of equipment, stock, and team development.

Skills

Customer-facing management

Auto repair knowledge

Team management

Creativity in customer connection

Job description

Work with us

Do you know how to turn an auto repair Centre into a hub of the local community? Because that's what our Centre Managers do, and they're very well rewarded for it. They understand that profitability comes from delivering real peace of mind motoring for our customers, and they get everyone at the Centre on board with it.

There are some great rewards that come with being a Centre Manager, and there's room to move up to Master Manager and beyond. These are the perks of joining one of the biggest car servicing and repair companies in the UK.

The Day to Day

As Centre Manager, the day-to-day order of business is your call - you're responsible for making sure we can turn around every job that we need to each day. Every Centre Manager brings their own style to doing this, but ultimately, it comes down to making the Centre a great place to work where everyone wants to give it their all.

It also means getting creative about how you connect with customers. Got a great idea that will help your Centre stand out from the competition? You'll be empowered to implement it and reap the rewards in bonuses.

Who We're Looking For

We want to meet autocare professionals with a proven track record in a customer-facing management role. You'll have earned your stripes fixing cars and managing teams, and have the kind of charm that builds our reputation in the community. Confident in your abilities, yet open-minded about new ways to increase profit, you'll run the Centre like it's your own business - taking ownership of equipment, stock, and skills development, and reaping the rewards when you thrive. Personal development will also be high on your list, and you'll want to develop behaviors that make you a better manager and drive your career.

The Perks

You'll be in for some of the best benefits in the industry. They include:

• Discount at supermarkets and high street retailers.
• Up to 50% off at Kwik Fit.
• Wagestream - access your wages before payday.
• Eyecare - free examinations and discounted/free glasses.
• Easy-book appointments with a free online GP.
• Cycle-to-work scheme.
• Free mortgage advice.
• Life assurance.
• Employee Assistance Programme.
• Full-pay paternity leave.

About Us

Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs, and cure the most complex car complaints.

From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common - to keep our customers safe on the road.