Centre Manager

Halfords Group PLC; England; On-site; GBP 40,000; Full time

Job summary

Join a forward-thinking company as an Autocentre Manager, leading a dynamic team in the UK's largest automotive service provider. This exciting role offers the chance to enhance customer experiences while driving business performance. With a focus on growth and electric mobility, you'll have access to comprehensive training and development opportunities, ensuring your career progresses alongside the company's success. Enjoy a range of benefits, including an uncapped bonus scheme, generous discounts, and a supportive work environment. If you're passionate about leadership and customer satisfaction, apply today and be part of an inclusive workplace that values diversity.

Benefits

Average uncapped bonus of £10,800 per year

5 days a week

Refer a friend scheme

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Discounts on groceries and shopping

Family & Friends Discount Events

Cycle to Work Scheme

Health Cash Plan

Qualifications

• Proven leadership in the automotive industry with strong team management skills.
• Experience in delivering high customer satisfaction and managing KPIs.

Responsibilities

• Lead the team to success and ensure excellent customer journey.
• Drive business performance and support team development.

Skills

Leadership skills

Team management

Customer satisfaction

Coaching-based approach

Compliance standards

Sales management

Communication skills

IT proficiency

Time management

Driving licence

Job description

Apply now Job no: 555596
Work type: Full time
Site: Bury St Edmunds
Categories: Autocentre Management
Location: Suffolk
Salary: £40,000 per annum + bonus
Business Area: Autocentres

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

Key Benefits:

• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.

Additional Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and Experience Required:

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.