Centre Manager

TN United Kingdom; East Midlands; On-site; GBP 10,000 - 45,000; Full time

Job summary

An established industry player is seeking an Autocentre Manager to lead a dynamic team in the UK's largest automotive service business. This role offers a fantastic opportunity to enhance customer satisfaction and drive business performance while enjoying a range of benefits including an uncapped bonus scheme and extensive career progression. With a focus on electric mobility and motoring services, you will be at the forefront of an exciting growth phase. Join a supportive environment that values your contributions and offers training and development opportunities to advance your career. If you're passionate about the automotive industry and customer experience, this is the perfect role for you.

Benefits

Uncapped Bonus Scheme

5.6 Weeks Annual Leave

Discount on Garage Bills

Discount on Retail Products

Family & Friends Discount Events

Financial Planning Support

GP Access 24/7

Share Save Scheme

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Strong leadership and team management skills in automotive industry.
• Experience in delivering high customer satisfaction and compliance.

Responsibilities

• Lead the team to ensure excellent customer journey and satisfaction.
• Drive business performance and manage KPIs effectively.

Skills

Leadership Skills

Customer Satisfaction

Team Management

Communication Skills

Time Management

IT Proficiency

Driving Licence

Job description

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!

Benefits Include:

1. Average uncapped bonus of £10,800 per year (with potential to earn more)
2. 5 days a week
3. Earn extra with our refer a friend scheme – T&C’s Apply.
4. 5.6 weeks’ annual leave
5. Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
6. Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
7. Family & Friends Discount Events
8. Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
9. Financial planning support via Wagestream - access up to 30% of your salary in advance
10. GP Access, 364 days a year, 24 hours a day
11. Join the Share save scheme with a 20% discount on shares
12. Health Cash Plan – to access wellbeing services and claim back healthcare costs
13. Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.